Associate Clinical Director

Touchstone Institute; Toronto; Hybrid; CAD 100,000 - 120,000; Full time

Job summary

A healthcare assessment organization in Toronto is seeking an Associate Clinical Director to provide leadership in educational and assessment programs. This role involves overseeing candidate assessments, ensuring program quality, and supporting stakeholder engagement. Bilingualism in English and French is preferred, and the position is primarily remote with some in-person meetings required. Closing date for applications is September 26, 2025.

Qualifications

• Strong understanding of the Practice Ready Assessment model.
• Bilingual in English and French preferred.
• Experience working in rural or remote communities is a plus.

Responsibilities

• Provide clinical leadership and guidance for educational and assessment programs.
• Oversee candidate assessment processes and lead quality assurance initiatives.
• Represent the Clinical Director in various meetings.

Skills

Clinical oversight

Communication skills

Collaboration skills

Organizational skills

Education

Licensed Family Physician in Ontario

Graduate degree in medical education or health system leadership

Active Certification in the College of Family Physicians of Canada

Job description

About Touchstone Institute

Touchstone Institute is a non-profit corporation governed by a Board of Directors and receives financial support from the Government of Ontario, in addition to generating revenue through direct business to business contracts seeking competency assessment and learning solution services. It’s the largest assessment centre of its kind in Canada, providing professional competency assessment and learning programs to support the delivery of high-quality health care. Touchstone Institute works closely with physicians, nurses and other healthcare providers who provide subject matter expertise to assess and improve the level of competency across individual practice. Touchstone Institute has become an integral part of the commitment to internationally trained health professionals seeking entry into training and practice in Ontario and has expanded to provide assessment, certification, and quality assurance programs for practitioners across Canada.

Purpose

The Associate Clinical Director will support the Clinical Director in providing clinical leadership and clinical guidance for Touchstone Institute education and assessment programs, input into program design, oversee candidate assessment processes and lead quality assurance and improvement initiatives. This role ensures continuity, succession planning, and operational excellence in the delivery of high-quality assessments and learning to support Touchstone Institute’s efforts to optimize health workforce contributions in Canada. The Associate Director will provide coverage and backup for the Clinical Director at various times throughout the year.

This position reports directly to the Clinical Director. Both the Clinical Director and Associate Director hold shared accountability to the Chief Executive Officer for strategic alignment and clinical operational oversight.

Key Responsibilities

• Clinical and Program Leadership
• Support the Clinical Director in overseeing the clinical integrity of educational and assessment programs
• Represent the Clinical Director in internal and external meetings as needed
• Support the Clinical Director and CEO, and Management for strategic program planning
• Support Management and the Clinical Director in the clinical governance of educational and assessment programs
• Provide clinical input into Touchstone Institute policy and program decisions

Program Design & Quality Assurance and Improvement

• Oversee and implement a comprehensive quality assurance and improvement process to ensure assessment validity and ongoing program enhancements
• Review and provide feedback on Touchstone Institute assessment tools, orientation materials, and program documentation
• Support the development and implementation of standards, policies and best practices

Engagement – Stakeholder and Practice Ready Ontario Candidates and Assessor

• Attend organizational stakeholder meetings, including with regulatory bodies, academic partners, and government representatives as needed
• Support the Clinical Director in preparing presentations and reports for the Executive Team and Board of Directors
• Chair the Practice Ready Ontario (PRO) Assessment Committee
• Oversee the PRO candidate selection process and ensure alignment with program criteria
• Participate in PRO assessor recruitment, training, and orientation
• Review PRO candidate appeals and contributes to decision-making processes
• In collaboration with Clinical Director, support Regional Lead Assessors in their role and meet with PRO assessors and/or candidates as necessary
• Serve as a clinical liaison with assessors and field sites

Operational Support

• Collaborate with Touchstone Institute staff to ensure effective and efficient program delivery
• Provide clinical oversight during key program components (e.g., orientation, assessment periods)

Public Relations and Media

• Support the Clinical Director and CEO in media engagements, including interviews and public statements, as needed
• Receive media training and be willing to conduct media interviews in English and/or French
• Contribute to the development of briefing materials and key messages for external communications

Research and Knowledge Mobilization

• Contribute to the design and development of research papers and other research activities
• Participate in research presentations as required
• Translate clinical insights into actionable tools for stakeholders
• Engage in dissemination activities that promote the uptake of program learnings and research findings
• Support the development of plain-language summaries of research and program data for use by community organizations, regulators, and the public.

Qualifications

• Licensed Family Physician in Ontario
• Hold active Certification in the College of Family Physicians of Canada
• Graduate degree and/or experience in medical education, assessment, or health system leadership
• Strong understanding of the Practice Ready Assessment model and regulatory environment
• Bilingualism (English/French) and/or experience working in rural or remote Ontario communities is strongly preferred
• Excellent communication, collaboration, and organizational skills

Note: The position is primarily remote; however, you will be expected to attend certain meetings in person.

Closing date: September 26, 2025

Touchstone Institute is an equal-opportunity employer that is committed to fostering a diverse work environment and exercises accessible employment practices. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act (AODA) and Touchstone Institute’s policies, a request for accommodation will be accepted in all aspects of our hiring process. If you anticipate needing any type of accommodation during the recruitment process, please email [e-mail] in advance of your appointment.