Associate, Claims - Realty

BFL CANADA; Vancouver; Hybrid; CAD 52,000 - 75,000; Full time

Benefits offered by this job

Medical and dental coverage from day 1

Telemedicine

Employee assistance program

Retirement savings program

Hybrid work program

Job summary

BFL CANADA is seeking an Associate, Claims - Realty to support the Real Estate Claims team in Vancouver or Langley. You will set up new claims, track assignments, and maintain clear communications with insureds and adjusters to ensure timely handling and reporting.

The role requires strong communication, independence, and teamwork, with proficiency in Word/Excel/PowerPoint and meticulous record-keeping in the claims system. Hybrid work options are available.

Qualifications

• Excellent verbal and written communication
• Ability to work independently and in a team
• Strong organizational and multitasking skills

Responsibilities

• Set up new claims by determining policy in force and reporting within 1 hour
• Track assignments of non-Program claims
• Conduct courtesy calls on new claims
• Update and document claims information in LEO accurately
• Process opening and closing notices
• Communicate with insureds and adjusters on status of claims

Skills

Verbal communication

Team collaboration

Time management

Attention to detail

Customer service

Education

Level 1 license

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

We offer more than a job, we offer a career!

• We support our employees to shape their career by encouraging continuing education and investing in training and development.
• We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.
• We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.
• We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.
• We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.
• We recognize the importance of work life balance with our hybrid work program, wellness allowance, and year-round social activities and events.

BFL CANADA is looking for an Associate, Claims - Realty for its Vancouver or Langley office! The primary purpose of this position is to assist the Real Estate Claims team in providing the highest quality service to clients both internal and external.

If you’re looking for a dynamic work environment, keep reading!

Your day as an Associate, Claims - Realty

• Sets up new claims by determining the policy in force, preparing Loss Notices, setting-up claims with appropriate subscribers, assigning an adjuster and reporting new claims within one (1) hour of receipt.
• Tracks assignments of non-Program claims.
• Completes courtesy calls on new claims.
• Accurately tracks internal authority claims settled by BFL and reports monthly to management, Accounting and the insurer.
• Runs Loss History Reports for producers and marketing, as required.
• Corresponds/communicates with Insured regarding claims status.
• Corresponds/communicates with adjusters and examiners regarding status of claims and reserves, and assisting as required.
• Accurately updates and documents all pertinent claims information in LEO, noting and attaching all updates, reports, correspondence and concerns.
• Processes all opening and closing notices.
• Other duties as assigned.

Our ideal candidate

• Strong verbal and written communication skills
• Ability to work well independently, as part of a team, and with others throughout the organization
• Excellent knowledge of Microsoft Word, Excel and PowerPoint
• Effective time management, organizational, and multitasking skills
• Customer focused and service oriented
• Attention to detail and precision is essential
• Ability and willingness to work under pressure when needed
• Level 1 license

"The expected salary for this role ranges from $52,000 to $75,000. Annual salary will be determined by factors including prior experience, location, business segment, and relevance of the candidate’s skills to the role."

Who We Are

Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of over 1,500 professionals located in 27 offices across the country. Thanks to its Local International Office Network of independent brokers (LION), BFL CANADA provides clients with privileged access to insurance partners in over 140 countries, helping to support their operations both in Canada and globally.

Here at BFL our employees have the freedom to demonstrate their own creativity, leadership and entrepreneurship because we strongly believe in them. We are a national collaborative team that thrives in a fast-paced environment.

Office information

Our Vancouver office is situated in Coal Harbour, half a block from the world renowned Seawall. Employees often enjoy activities along the Seawall during their lunch break with Stanley Park being close by. Our office is easily accessible for employees by car and public transit and there are bike storage lockers in our building.

Our Langley office is located in Walnut Grove, just off Highway 1 and minutes from the Golden Ears Bridge. Employees enjoy the convenience of free on-site parking and a fully equipped gym in the building, perfect for a workout before or after work. The surrounding area offers a variety of nearby amenities, adding to the ease and enjoyment of the workday.

Let’s stay in touch: follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.

Learn more about us on our website: http://www.bflcanada.ca/

BFL CANADA is an equal opportunity employer.

We welcome and encourage applications from people with diverse abilities.