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Associate Claims Adjudicator

Agricorp

Guelph

Hybrid

CAD 56,000 - 67,000

Full time

3 days ago
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Job summary

A government agency in Ontario is looking for an Associate Claims Adjudicator to manage client claims and provide technical support. The role requires a post-secondary degree and 1-2 years of experience in claims or risk adjudication. Candidates should possess strong communication skills and the ability to work collaboratively in a team environment. The position offers a full-time schedule with options for hybrid work.

Qualifications

  • 1-2 years of experience in claims or risk adjudication preferably in financial services.
  • Demonstrated ability to communicate to diverse groups.
  • Agricultural knowledge is an asset.

Responsibilities

  • Manage client claims through the claims process.
  • Identify and escalate high-risk issues to senior team members.
  • Provide technical guidance to clients related to Agricorp's programs.

Skills

Communication skills
Organizational skills
Team collaboration
Analytical skills

Education

Post-secondary degree or diploma in business, economics or related field
Additional training in accounting or financial analysis

Job description

Job Details

Description

The Role

Associate Claims Adjudicators conduct financial reviews and analyses to determine the eligibility of claims. They also verify customer production information, and process claims and claim payments for programs delivered by Agricorp.

In This Role, You Will

  • Manage client claims through the claims process by assessing the application against coverage, reviewing data for completeness, researching and investigating discrepancies, and calculating program benefits in accordance with to Agricorp’s policies and best practices
  • Identify and escalate high-risk issues to senior team members
  • Contribute to the success of the team by monitoring and reporting trends and emerging issues in claims file experiences
  • Provide technical guidance to clients and producers related to Agricorp's suite of programs
  • Maintain professional working relationships with clients and agents

Job status: Permanent Full-time

Salary: $56,304 - $66,240 a year

Location: The successful candidate must live in Ontario to perform this role

Work Status: Full time in office or hybrid work arrangements offered

NOTE – This posting is for an existing vacancy.

Qualifications

  • Post-secondary degree or diploma in business, economics, agricultural science or related field, or equivalent experience; additional training in accounting, risk analysis/risk management, or financial analysis, an asset
  • 1-2 years of experience in claims or risk adjudication, preferably in the financial services or agricultural sectors
  • Demonstrated ability to communicate clearly to diverse groups, including clients, brokers, agents and other professionals
  • Strong organizational skills
  • Ability to work in a collaborative team environment
  • Agricultural knowledge is an asset
  • Working towards a professional designation in finance, Chartered Insurance Professional (CIP) or Fellow of the Insolvency Institute of Canada (FIIC) an asset

Key Competencies

  • Achieving quality results – Focuses efforts on managing one’s self to achieve high-quality results consistent with the organization’s standards and measures, while managing risk
  • Client focus – Provides service excellence to internal and external clients
  • Analytical thinking – Interprets, links and analyses information and situations by breaking them down into component parts and identifying patterns, connections and underlying issues
  • Critical judgment, decision making and problem solving – Uses critical judgment to make decisions and solve problems involving varied levels of complexity, ambiguity and risk
  • Initiative – Identifies and deals with situations and issues proactively and persistently, seizing opportunities that arise
  • Planning and organizing – Develops, implements, evaluates and adjusts plans to reach goals while ensuring the optimal use of resources

Background

Agricorp, an agency of the government of Ontario.

Agricorp delivers government programs. These programs help protect the livelihood of over 47,000 Ontario farmers against the many risks farm businesses face every day. Our employees are skilled professionals who respond when industry and government need us, manage public funds with great care and integrity, and deliver a quality customer experience.

Agricorp helps grow Ontario agriculture. We underwrite $6-8 billion in risk each year. The agency was established in 1997, and since then we’ve made over $8 billion in payments to farmers when they needed it most.

Apply online

To apply for this position, please go to www.agricorp.com and select Careers. Click on Current Opportunities.

Please advise if you require accommodation during the recruitment process.

We thank all applicants for their interest; however only those selected for an interview will be contacted directly.
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