Associate Business Intelligence Analyst

Manulife Financial; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading financial services provider in Toronto is seeking a Business Intelligence Analyst to collaborate across teams, design analytic solutions, and analyze financial performance. The ideal candidate will have a Bachelor's degree and experience with SQL, Tableau, and Power BI. This role offers opportunities for career growth in a supportive, inclusive environment.

Benefits

Career growth opportunities

Supportive work environment

Global team collaboration

Qualifications

• Experience in business analysis and use case development.
• Ability to gather requirements through sessions and interviews.
• Skill in data exploration from multiple sources.

Responsibilities

• Collaborate with partners to scope and design solutions.
• Manage the development process from discovery to delivery.
• Analyze past performance to recommend sales strategies.

Skills

Analytical problem-solving

Understanding of financial services

Experience with BI tools

Strong communication skills

Comfort with ambiguity

Education

Bachelor’s degree in Computer Science, IT, Engineering, or related

Tools

SQL

Tableau

Power BI

QlikSense

Alteryx

Microsoft Office

Visio

Job description

John Hancock Manulife Investment Management is a leading provider of asset management and investment strategies. The Global Business Intelligence Team, part of the Global Retail Sales Enablement Function, provides in-depth analysis, commentary, and reporting solutions for key stakeholders including senior management, sales leadership, wholesalers, marketing, product, and finance. The team ensures data integrity through a robust stewardship program and supports seamless end-to-end reporting processes to maintain data quality and consistency.

The Role

This position involves collaborating with partners and technology teams to scope, analyze, and design solutions within our tech stack, managing development from discovery to delivery. Responsibilities include translating business needs into analytic solutions, developing detailed sales and CRM reports, and visualizing data using tools like Tableau, Salesforce CRMA, and Power BI. The role supports business intelligence initiatives by analyzing past performance, identifying target segments, recommending products, and aiding sales strategies based on assets, sales, redemptions data, and market trends. It also involves regular financial and distribution reporting, including compensation tracking and goal monitoring.

Position Responsibilities :

The ideal candidate will be an analytical problem solver with a general understanding of financial services and operations, proactive and adaptable, capable of understanding business context and technical delivery. Experience with BI tools, data flows, and a collaborative approach to delivering value are essential.

Discovery & Analysis :

• Business analysis and use case development
• Gathering and developing requirements through sessions and interviews
• Data exploration and synthesis from multiple sources
• Comfort with ambiguity and problem-solving attitude

Design & Development :

Understanding system design, analysis, and user testing

Developing and supporting dashboard reporting solutions

Partnering & Collaboration :

Building strong relationships with business partners and vendors

Understanding functional needs and delivering solutions

Influencing and negotiating to meet deadlines

Required Qualifications :

Bachelor’s degree or equivalent in Computer Science, IT, Engineering, or related

Experience with SQL, Tableau, Power BI, QlikSense, Alteryx

Proficiency in Microsoft Office and process mapping tools like Visio

Strong communication skills across organizational levels

What We Offer :

Career growth and learning opportunities

Supportive, inclusive, and flexible work environment

Global team collaboration and impact

LI-WAM

About Manulife and Manulife Investment Management

Manulife Financial is a leading international financial services provider dedicated to helping people achieve "easy investing and a prosperous life." For more information, visit https : / / www.manulifeim.com / institutional / tw / en .

Equal Opportunity Employer

Manulife embraces diversity and is committed to providing equal employment opportunities regardless of race, ethnicity, gender, age, or other protected factors. We strive to eliminate barriers and support all employees. For assistance during the application process, contact [e-mail] .

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