Associate Business Intelligence Analyst

Manulife Financial; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading financial services provider in Toronto is seeking an analytical individual to join their Global Business Intelligence Team. The role involves collaborating on business intelligence initiatives, translating business needs into analytic solutions, and developing detailed reporting using SQL and BI tools. Ideal candidates will have a relevant degree, experience in data visualization, and strong communication skills. The company offers a supportive environment with opportunities for growth.

Benefits

Career growth and learning opportunities

Supportive, inclusive, and flexible work environment

Global team collaboration and impact

Qualifications

• Experience with BI tools and data flows.
• Proficiency in Microsoft Office and process mapping tools like Visio.
• Strong communication skills across organizational levels.

Responsibilities

• Scope and design analytic solutions within the tech stack.
• Translate business needs into reports and visualizations.
• Develop dashboard reporting solutions.

Skills

Analytical problem solving

Business analysis

Collaboration

Data visualization

Education

Bachelor’s degree in Computer Science, IT, Engineering, or related

Tools

SQL

Tableau

Power BI

QlikSense

Alteryx

Job description

John Hancock Manulife Investment Management is a leading provider of asset management and investment strategies. The Global Business Intelligence Team, part of the Global Retail Sales Enablement Function, provides in-depth analysis, commentary, and reporting solutions for key stakeholders including senior management, sales leadership, wholesalers, marketing, product, and finance. The team ensures data integrity through a robust stewardship program and supports seamless end-to-end reporting processes to maintain data quality and consistency.

The Role

This position involves collaborating with partners and technology teams to scope, analyze, and design solutions within our tech stack, managing development from discovery to delivery. Responsibilities include translating business needs into analytic solutions, developing detailed sales and CRM reports, and visualizing data using tools like Tableau, Salesforce CRMA, and Power BI. The role supports business intelligence initiatives by analyzing past performance, identifying target segments, recommending products, and aiding sales strategies based on assets, sales, redemptions data, and market trends. It also involves regular financial and distribution reporting, including compensation tracking and goal monitoring.

Position Responsibilities:

The ideal candidate will be an analytical problem solver with a general understanding of financial services and operations, proactive and adaptable, capable of understanding business context and technical delivery. Experience with BI tools, data flows, and a collaborative approach to delivering value are essential.

Discovery & Analysis:

• Business analysis and use case development
• Gathering and developing requirements through sessions and interviews
• Data exploration and synthesis from multiple sources
• Comfort with ambiguity and problem-solving attitude

Design & Development:

• Understanding system design, analysis, and user testing
• Developing and supporting dashboard reporting solutions

Partnering & Collaboration:

• Building strong relationships with business partners and vendors
• Understanding functional needs and delivering solutions
• Influencing and negotiating to meet deadlines

Required Qualifications:

• Bachelor’s degree or equivalent in Computer Science, IT, Engineering, or related
• Experience with SQL, Tableau, Power BI, QlikSense, Alteryx
• Proficiency in Microsoft Office and process mapping tools like Visio
• Strong communication skills across organizational levels

What We Offer:

• Career growth and learning opportunities
• Supportive, inclusive, and flexible work environment
• Global team collaboration and impact

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About Manulife and Manulife Investment Management

Manulife Financial is a leading international financial services provider dedicated to helping people achieve "easy investing and a prosperous life." For more information, visit https://www.manulifeim.com/institutional/tw/en.

Equal Opportunity Employer

Manulife embraces diversity and is committed to providing equal employment opportunities regardless of race, ethnicity, gender, age, or other protected factors. We strive to eliminate barriers and support all employees. For assistance during the application process, contact [e-mail].