Associate

RBC; Laval; On-site; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Total Rewards Program

Bonuses & flexible benefits

Stock where applicable

Leadership development

Impactful work

World-class training

Job summary

RBC Dominion Securities Laval is seeking an Associate to deliver exceptional client service and support to the advisory team. You will help maintain client accounts, ensure documentation is up to date, and work with an Investment Advisor on portfolios and planning opportunities.

Join a collaborative wealth management environment in Laval that values accuracy, regulatory compliance, and proactive communication with clients and colleagues.

Qualifications

• Canadian Investment Regulatory Exam (CIRE) is required.
• French language mastery is essential.
• Minimum of 2 years of experience in the securities industry.
• Strong working knowledge of Microsoft 365 apps (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Maintain existing client accounts and manage timelines for accounts.
• Respond to client inquiries about transactions, documents, and reporting.
• Provide proactive client service and liaise with departments for timely solutions.
• Manage incoming communications from clients, advisors, and partners.
• Assist advisory team in onboarding new clients.
• Coordinate and prepare meetings for advisors with clients and prospects.
• Maintain internal controls and regulatory documentation for accuracy and compliance.
• Update team communications channels (website, LinkedIn, brochures, newsletters).

Skills

Client service

Time management

Communication

Team collaboration

Tools

Microsoft 365

Job description

Job Description

What is the opportunity?

RBC Dominion Securities is a relationship-focused investment and wealth management firm that consistently ranks #1 in Canada. We are proud of our collaborative, supportive culture that enables success at every level and equips us to help our clients achieve their financial goals.

The RBC Dominion Securities Laval branch is looking for a resourceful, efficient, and collaborative individual to join our leading wealth management firm as an Associate.

By providing ongoing, exceptional service and support to our clients and our advisory team, you will help our team deepen existing relationships and welcome new clients to the firm. As an invaluable internal and external point of contact, you will play a key role in maintaining client accounts, ensuring account administration and documentation remain up to date and compliant, and working with an Investment Advisor in managing client portfolios and wealth management planning opportunities.

What will you do?

• Maintain existing client accounts and identify opportunities to contact clients. You will be responsible for managing timelines and key dates for accounts to help ensure clients feel supported by our team.
• Respond to client inquiries in an understanding and time-efficient manner (account transactions, requests, account documentation, account reporting, etc.).
• Tap into your superior problem resolution skills to provide proactive client service. Working collaboratively, you will at times liaise with various departments to provide smooth and timely solutions.
• Effectively manage incoming communications from clients, advisors and other internal and external partners.
• Assist the advisory team in welcoming and onboarding new clients.
• Leverage your passion for planning to coordinate and prepare meetings for advisors with their clients/prospects.
• Become well-versed in internal controls and industry regulatory requirements, ensuring client files and other necessary documentation are accurate, up to date, and compliant.
• Draw on your social media skills to update the team’s communication channels, including websites, LinkedIn, Facebook, brochures, newsletters.

What do you need to succeed?

Must-have

• Canadian Investment Regulatory Exam (CIRE)
• Mastery of the French language
• Minimum of 2 years of experience in the securities industry
• Strong working knowledge of Microsoft 365 apps (Word, Excel, PowerPoint, and Outlook)
• Meticulous attention to detail and excellent time management skills
• Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients

Nice-to-have

• Knowledge of the English language

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services

Additional Job Details

Address:

545 PROM DU CENTROPOLIS, APP 200:LAVAL

City:

Laval

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-07

Application Deadline:

2026-11-09

Note** :** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.