Assistant Vice President (AML/CDD)

The Citco Group Limited; Toronto; On-site; CAD 90,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Short- and long-term disability benefits

Retirement savings plan

Tuition reimbursement

Mental health and wellness support

Parental leave

Job summary

The Citco Group Limited in Toronto is seeking an AVP for its AML/CDD function. This leadership position involves managing a team and ensuring high-quality AML/CDD services, including overseeing compliance and delivering client reports.

Ideal candidates will have a Bachelor’s degree and extensive experience in compliance and team management, along with strong analytical and communication skills. The role comes with a competitive salary, comprehensive benefits, and opportunities for professional development.

Qualifications

• Minimum 3 years’ experience in Compliance, AML, or a client‑service financial environment.
• Minimum 2 years’ experience managing staff within an operations or compliance setting.
• Strong knowledge of AML/KYC regulations and financial market practices.

Responsibilities

• Lead and develop a team of AML/CDD specialists.
• Oversee CDD reviews for compliance with standards.
• Ensure operational deliverables and benchmark KPIs are exceeded.

Skills

AML/KYC regulations

Team management

Client service

Communication skills

Analytical skills

Problem-solving

Education

Bachelor’s degree in Business Administration, Management, Economics & Law, Accounting, Finance, or a related field

Tools

MS Office

Workflow/reporting tools

Job description

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

About The Team & Business Line

Fund Administration is Citco’s core business, and we offer alternative asset and accounting services. Our investment in learning and technology ensures a seamless client experience. As part of the KYC/AML team, you will work with industry professionals to deliver award-winning services for complex fund structures.

About The Role

The AVP is a key leadership role within Citco’s AML/CDD function, reporting directly to the VP and managing a team of AML/CDD specialists. This is a client‑facing and client‑reporting position, responsible for delivering high‑quality AML/CDD services, conducting and overseeing investor CDD reviews, and ensuring exceptional client engagement.

A central expectation of the role is to present and discuss KPI/KRI performance, risks, and operational deliverables during client service calls. The AVP acts as a decision maker on complex AML matters, drives operational performance, and ensures all regulatory, internal policy, and service standards are consistently met or exceeded.

Key Tasks And Responsibilities

• Lead, supervise, and develop a team of AML/CDD specialists, ensuring strong performance, quality, and motivation.
• Allocate resources, manage workloads, and oversee work queues to ensure timely delivery across all AML/CDD activities.
• Act as a key escalation and decision‑making point for complex AML/CDD issues.
• Oversee CDD reviews for new and existing investors, ensuring accuracy, completeness, and full compliance with Citco standards and regulatory requirements.
• Deliver high‑quality client reporting, including KPI/KRI summaries, performance commentary, and risk updates.
• Participate in and lead client service calls, walking clients through operational results, risks, and key deliverables.
• Ensure all SLA commitments, operational deliverables, and benchmark KPIs are met and exceeded where possible.
• Maintain strong client relationships and act as a primary contact for AML queries and escalations.
• Support implementation, enhancement, and adherence to AML/CDD policies, procedures, and operational best practices.
• Stay up to date with AML/KYC regulations and communicate relevant developments to the team.
• Oversee the handling and escalation of High‑Risk investors (including PEPs) and support suspicious activity reviews.
• Conduct staff reviews, performance evaluations, and training needs assessments; support recruitment as required.
• Maintain a complete overview of CDD/KYC records, ensuring timely follow‑up, proper documentation, and closure of outstanding items.
• Foster a professional, collaborative, and motivating team environment while driving continuous improvement.

About You

• Bachelor’s degree in Business Administration, Management, Economics & Law (MER), Accounting, Finance, Economics, or a related field.
• Minimum 3 years’ experience in Compliance, AML, or a client‑service financial environment.
• Minimum 2 years’ experience managing staff within an operations or compliance setting.
• Strong knowledge of AML/KYC regulations, financial markets, and hedge fund industry practices.
• Proven leadership ability with experience managing teams and delivering operational excellence.
• Comfortable presenting to clients and discussing KPI/KRI performance, risks, and operational results.
• Excellent MS Office skills and familiarity with workflow/reporting tools.
• Strong communication, analytical, and problem‑solving skills with a commitment to high‑quality client service.

What We Offer

• A challenging and rewarding role in an award‑winning global business.
• Opportunities for personal and professional career development.
• Great working environment, competitive salary and benefits, and opportunities for educational support.
• Be part of an industry leading global team, renowned for excellence.

Salary Range

CAD $90,000 - $110,000

Our Benefits

Comprehensive benefits include medical, dental, vision coverage; short‑ and long‑term disability benefits; retirement savings plan; tuition reimbursement; mental health and wellness support; parental leave; and more. Additional details will be shared during the hiring process.

Citco is an equal‑opportunity employer. We do not discriminate based on race, color, creed, religion, sex, physical disability, mental disability, age, marital status, sexual orientation, citizenship status, national or ethnic origin, or any other protected status. We offer accommodations for applicants with disabilities and welcome applications from people of all backgrounds.

Please note that this job description is not intended to be all‑inclusive. Our employees may perform other job‑related duties as needed to meet the ongoing needs of our organization.