Assistant Team Leader

Dollarama; St. Catharines; On-site; CAD 60,000 - 80,000; Part time

Job summary

A retail company in the Niagara Region is seeking an Assistant Team Leader to support management and oversee daily operations. Responsibilities include training store associates, handling customer inquiries, and ensuring a great shopping experience. The ideal candidate has supervisory experience and strong customer service skills. This part-time role offers flexible hours and a vibrant work environment.

Qualifications

• Approximately one (1) year of relevant experience in the retail industry.
• At least one (1) year in a supervisory role.
• Flexible availability required (day, evening, weekend).

Responsibilities

• Support management in overseeing daily retail store operations.
• Assist in supervision and training of store associates.
• Handle customer inquiries and complaints.

Skills

Customer service oriented

Excellent communication skills

Leadership skills

Organization skills

Ability to multitask

Job description

Overview

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What you’ll do

The Assistant Team Leader provides support to the management team in executing and overseeing the daily retail store operations, ensuring excellent customer service, and maintaining a well-organized and efficient store environment. This role involves assisting in the supervision and training of store associates, handling customer inquiries and complaints, and helping to meet sales targets.

What you need to succeed

• Approximately one (1) year of relevant experience in the retail industry
• At least one (1) year in a supervisory role
• Flexible availability required (day, evening, weekend)
• Ability to efficiently organize time and manage priorities
• Excellent communication and interpersonal abilities
• Demonstrates leadership, organizational and teamwork skills
• Ability to multitask, prioritize, work in a dynamic, fast paced and high-volume environment
• Customer service oriented
• Benefits are applicable to full-time employees

Details

• Seniority level: Mid-Senior level
• Employment type: Part-time
• Job function: Information Technology
• Industries: Retail