Assistant Team Leader

Dollarama; Southwestern Ontario; On-site; CAD 40,000 - 50,000; Full time

Job summary

A growing Canadian retail business is seeking an Assistant Team Leader to support daily operations and ensure excellent customer service. Candidates should have at least one year of retail experience, supervisory skills, and the ability to work flexibly. This position involves training staff and handling customer inquiries, all in a dynamic and fast-paced environment.

Qualifications

• Approximately one year of relevant experience in the retail industry.
• At least one year in a supervisory role.
• Flexible availability required (day, evening, weekend).

Responsibilities

• Support management in executing daily retail store operations.
• Assist in supervision and training of store associates.
• Handle customer inquiries and complaints.

Skills

Excellent communication skills

Leadership skills

Organizational skills

Customer service orientation

Multitasking ability

Job description

Overview

Looking for a career in a stimulating and diverse working environment offering competitive compensation, benefits packages and growth opportunities? An Assistant Team Leader position at Dollarama, a growing Canadian business, might be the perfect match for you!

What you’ll do

The Assistant Team Leader provides support to the management team in executing and overseeing the daily retail store operations, ensuring excellent customer service, and maintaining a well-organized and efficient store environment. This role involves assisting in the supervision and training of store associates, handling customer inquiries and complaints, and helping to meet sales targets.

What you need to succeed

• Approximately one (1) year of relevant experience in the retail industry
• At least one (1) year in a supervisory role
• Flexible availability required (day, evening, weekend)
• Ability to efficiently organize time and manage priorities
• Excellent communication and interpersonal abilities
• Demonstrates leadership, organizational and teamwork skills
• Ability to multitask, prioritize, work in a dynamic, fast paced and high-volume environment
• Customer service oriented