Assistant Team Leader

Dollarama; Exeter; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading Canadian retailer in Exeter is seeking an Assistant Team Leader to support management and oversee daily operations. Responsibilities include ensuring customer satisfaction, training associates, and driving sales. Ideal candidates will have at least one year of supervisory experience and be skilled in communication and leadership. Competitive compensation and benefits may apply for full-time employees.

Qualifications

• Approximately one year of relevant experience in the retail industry.
• At least one year in a supervisory role.
• Flexible availability required for days, evenings, and weekends.

Responsibilities

• Provide support to management in daily retail operations.
• Ensure excellent customer service and store efficiency.
• Assist in supervising and training store associates.

Skills

Excellent communication

Interpersonal abilities

Leadership skills

Organizational skills

Customer service orientation

Multitasking

Job description

Overview

Looking for a career in a stimulating and diverse working environment offering competitive compensation, benefits packages*, and growth opportunities? An Assistant Team Leader position at Dollarama, a growing Canadian business, might be the perfect match for you!

What you’ll do

The Assistant Team Leader provides support to the management team in executing and overseeing the daily retail store operations, ensuring excellent customer service, and maintaining a well-organized and efficient store environment. This role involves assisting in the supervision and training of store associates, handling customer inquiries and complaints, and helping to meet sales targets.

What do you need to succeed

• Approximately one (1) year of relevant experience in the retail industry
• At least one (1) year in a supervisory role
• Flexible availability required (day, evening, weekend)
• Ability to efficiently organize time and manage priorities
• Excellent communication and interpersonal abilities
• Demonstrates leadership, organizational and teamwork skills
• Ability to multitask, prioritize, work in a dynamic, fast paced and high-volume environment
• Customer service oriented
• Benefits are applicable to full-time employees