Assistant Team Lead (Specialty Cheese & Deli)

L'OCA; Sherwood Park, Malpeque; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a dynamic and supportive team at a forward-thinking specialty grocer dedicated to delivering an exceptional food experience. As an Assistant Team Lead, you will inspire and manage a passionate team focused on artisanal cheeses and specialty products. This role offers the opportunity to drive sales, enhance customer satisfaction, and foster a positive team culture. You will play a crucial role in shaping the future of this emerging gourmet food retailer while enjoying competitive benefits and opportunities for professional growth. If you have a love for cheese and leadership, this is the perfect opportunity for you.

Benefits

Competitive salary

Professional growth opportunities

Discounts on store products

Qualifications

• 2+ years of retail management experience, preferably in specialty grocery.
• Proven ability to lead high-performing teams and drive sales growth.

Responsibilities

• Lead a team of specialty grocery experts to achieve sales goals and customer satisfaction.
• Train and mentor team members on production techniques and quality standards.

Skills

Retail Management

Leadership

Customer Service

Sales Growth

Artisanal Cheese Knowledge

Problem-Solving

Job description

Job Description

Job Title: Assistant Team Lead (Specialty Cheese & Deli) - Cheese Expert

Join our team of passionate foodies!

We're seeking a highly motivated and experienced Specialty Grocery Team Leader to champion our specialty products, with a focus on artisanal cheeses. As a leader, you will inspire and manage a team of 5+ to deliver exceptional customer service, drive sales, and maintain high-quality products.

Key Responsibilities:

• Lead and manage a team of specialty grocery experts to achieve sales goals, customer satisfaction, and product quality.
• Develop and implement production plans, schedules, and quality control processes for specialty cheese products.
• Train and mentor team members on production techniques, quality standards, and customer service.
• Monitor sales, control costs, manage inventory, and ensure compliance with laws and regulations.
• Collaborate with the store leadership team to drive business results and improve processes.
• Foster a positive and inclusive team culture, promoting morale and employee engagement.

Requirements:

• 2+ years of experience in retail management or leadership, preferably in specialty grocery or related fields.
• Proven ability to drive sales growth, improve customer satisfaction, and lead high-performing teams.
• Deep knowledge of artisanal cheeses, specialty foods, and retail operations.
• Excellent leadership, communication, and problem-solving skills.
• Flexible schedule, including evenings, weekends, and holidays.

What We Offer:

• Competitive salary and benefits.
• Opportunities for professional growth and development.
• A dynamic and supportive work environment.
• Discounts on store products and services.

If you're a passionate foodie with a love for cheese and leadership, we'd love to hear from you!

L’OCA Quality Market is an emerging specialty grocer and gourmet food retailer in Canada, dedicated to “Spread the Love” by delivering a world-class food experience. Our core values are Quality, Scratch, Theatre, Service, and Love. Each location features a full artisanal market experience, including full-service restaurants, blending traditional craftsmanship with innovative technology. We focus on local sourcing and private label partnerships to positively impact the food chain. Our first location is 48,000 sq ft in Sherwood Park, Alberta, with plans for a national chain in western Canada.