Assistant Store Operations Manager - Eataly Sherway Gardens

Eataly; Toronto; On-site; CAD 90,000 - 105,000; Full time

Job summary

A leading company in the food and beverage industry seeks an Assistant Store Operations Manager to oversee retail and quick service restaurant operations. The role involves managing a high-performing team, optimizing schedules, and ensuring exceptional guest experiences. Ideal candidates will have a Bachelor's degree and significant management experience in fast-paced environments. The position offers competitive benefits and opportunities for professional growth.

Benefits

Medical, Dental, Vision Insurance

Paid Time Off

Paid Parental Leave

RRSP

Bonus program

Free family meal daily

Discounts at Eataly

Classes on products and Italian cuisine

Referral bonus program

Qualifications

• 3+ years of management experience in a high-volume venue.
• Advanced proficiency in Microsoft Office and retail systems.

Responsibilities

• Oversees store’s retail and QSR operations to maximize profitability.
• Supports Store Operations Manager in building and leading a team.
• Collaborates with management to optimize schedules and minimize costs.

Skills

Communication

Leadership

Problem-Solving

Organizational

Analytical

Education

Bachelor’s Degree

Tools

Microsoft Office

Point of Sales systems

Job description

Assistant Store Operations Manager - Eataly Sherway Gardens

Assistant Store Operations Manager - Eataly Sherway Gardens

1 week ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge
  
  
  

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge
  
  
  

Job Description

The Assistant Store Operations Manager is responsible for supporting Eataly’s grocery, fresh counters and quick service restaurants (QSR) operations of the store. Reports directly to the Store Operations Manager and supports in managing the Retail/QSR Leads, as well as hourly Associates.

Job Overview

• Assists in overseeing the store’s retail and QSR operations to maximize profitability while upholding the company’s mission, values, policies, quality and guest experience standards
• Supports the Store Operations Manager in building and leading a high-performing team: sources and hires, effectively trains, motivates, evaluates, develops and retains talent
• Collaborates with the management team to optimize schedules and the deployment of the team to minimize labor costs and maximize sales
• Supports the execution and implementation of strategies around pricing, merchandizing, new products and promotions aimed at increasing efficiencies and driving sales
• Ensures the team always offers a consistent, high level of service to all guests
• Assists in managing merchandise and creating product lists, identifying roll-outs and phase-outs of products
• Estimates food and beverage needs, and requisitions or purchases food, beverage, supplies and equipment; receives and checks orders to ensure that they adhere to specifications
• Contributes ideas for continuous improvement in retail and QSR operations and guest service
• Assists in preparing weekly updates on the Retail and QSR departments and collaborates interdepartmentally to plan activities and achieve all store goals
• Optimizes warehouse space utilization by organizing and arranging inventory efficiently
• Monitors inventory levels and takes proactive measures to prevent discrepancies and troubleshoots errors as directed
• Enters invoices and processes inventory movements into the inventory management system
• Supports the departments with physical counts and inventory cycle counts
• Liaises between departments and vendors’ representatives to ensure proper receiving and inventory management system remains up to date
• Documents, investigates and resolves employee and guest incidents
• Performs other duties as required or assigned
  
  
  

Qualifications

QUALIFICATIONS

• Bachelor’s Degree
• 3+ years of management experience in a high-volume, fast-paced quick service or retail venue
• Exceptional communication, leadership, motivational and team-building skills
• Demonstrated problem-solving, organizational, analytical and business management skills
• Advanced proficiency in Microsoft Office and common retail Point of Sales systems
• Experience with Italian products and wine
• Experience and knowledge in coffee, coffee production and manual espresso machines
  
  
  

Job Requirements

• Availability to work onsite with a flexible schedule including evenings, weekends and holidays
• Ability to lift up to 50 lbs.
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Ability to operate equipment such as manual espresso machine, drink blender, juicer slicer, pasta machine or cash register as needed
• Smart Serve Certification
  
  
  

Additional Information

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Food and Beverage Services

Referrals increase your chances of interviewing at Eataly by 2x

Sign in to set job alerts for “Store Operations Manager” roles.

NEW STORE OPENING - Operations Manager, Yorkdale

Director of Store Operations- FUTURE OPPORTUNITIES

Toronto, Ontario, Canada CA$90,000.00-CA$105,000.00 2 weeks ago

DYNAMITE - Store Manager - Toronto Eaton Centre

Assistant Manager, Operations | Shops at Don Mills

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.