Assistant Store Manager, Vancouver, British Columbia

SMCP – Sandro, Maje, Claudie Pierlot, Fursac; Vancouver; On-site; CAD 100,000 - 125,000; Full time

Job summary

A luxury fashion retailer in Vancouver is seeking an Assistant Store Manager to elevate client experiences and lead a dynamic team. This position requires a passion for fashion and exceptional service delivery. The ideal candidate will have at least 2 years of supervisory experience in retail and strong leadership skills. The role includes a competitive compensation package, including a base pay plus commission, discounts, health benefits, and more.

Benefits

50% shopping discount

Seasonal wardrobe offering

Cell phone contribution

Enhanced health benefits

Generous paid time off

Paid parental leave

Pet benefits

Qualifications

• 2+ years of prior supervisory experience in a client-focused retail environment.
• Passionate about fashion, styling, and delivering exceptional service.
• Strong communicator with a natural ability to coach and develop talent.
• Problem-solver with a track record of setting and achieving goals.

Responsibilities

• Exemplify exceptional client service by acting as the boutique's primary host.
• Ensure each client receives a personalized and memorable shopping experience.
• Use selling tools effectively to enhance client engagement and satisfaction.
• Drive individual sales performance, contributing at least 20% to the store’s monthly sales plan.
• Mentor and motivate the team to achieve and exceed key performance indicators (KPIs).

Skills

Supervisory experience

Client service

Coaching and development

Problem-solving

Sales performance

Job description

Location: Maje, Pacific Centre

At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences.

Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet.

Why SMCP:

SMCP is more than just a fashion house—it's a forward-thinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people.

Assistant Store Manager Role:

As an Assistant Store Manager, you’ll be a key leader in delivering an elevated client experience while inspiring and coaching your team to achieve excellence. You’ll lead by example, creating a dynamic and welcoming shopping environment where customers feel confident and stylish.

Responsibilities:

• Exemplify exceptional client service by acting as the boutique's primary host.
• Ensure each client receives a personalized and memorable shopping experience.
• Use selling tools effectively to enhance client engagement and satisfaction.
• Drive individual sales performance, contributing at least 20% to the store’s monthly sales plan.
• Mentor and motivate the team to achieve and exceed key performance indicators (KPIs).

Requirements:

• 2+ years of prior supervisory experience in a client-focused retail environment.
• Passionate about fashion, styling, and delivering exceptional service.
• Strong communicator with a natural ability to coach and develop talent.
• Problem-solver with a track record of setting and achieving goals.

What We Offer:

Competitive base hourly pay and an individual commission structure, 50% shopping discount, seasonal wardrobe offering, cell phone contribution, enhanced health benefits, RRSP/DPSP savings plan, generous paid time off, paid parental leave, and pet benefits.

How to Apply:

Apply today and become part of the SMCP Dream Team!

VANCOUVER COMPENSATION RANGE: $25 - $31.60 CAD