Assistant Store Manager, Vancouver, British Columbia

MAJE; Vancouver; On-site; CAD 100,000 - 125,000; Full time

Job summary

An established industry player in the luxury retail sector is seeking a passionate Assistant Store Manager to lead a vibrant team. In this dynamic role, you will inspire your team to create memorable shopping experiences while achieving personal and team sales goals. Your expertise in coaching and problem-solving will be crucial in developing team members and enhancing their performance. This position offers a competitive hourly pay rate along with commission, comprehensive benefits, and generous discounts. Join a company committed to sustainability and excellence, and help shape the future of luxury retail.

Benefits

Competitive Base Hourly Pay Rate

Commission on Personal Sales

Enhanced Medical, Dental, Vision Insurances

Employee Assistance Program

Life Insurance

Short and Long-term Disability

RRSP / DPSP Employee Savings Plan

Generous Paid Time Off

Wardrobe Allowance

Generous Shopping Discount

Qualifications

• 1-2+ years of prior supervisory experience in retail.
• Strong communication and coaching skills are essential.

Responsibilities

• Lead by example in personal sales and team coaching.
• Resolve customer issues effectively to ensure satisfaction.

Skills

Supervisory Experience

Clienteling Service Model

Communication Skills

Coaching Skills

Problem-Solving Skills

Teamwork

Goal Achievement

Job description

SMCP - Sandro, Maje, Claudie Pierlot

LOCATION: Maje, Pacific Centre

Assistant Store Manager

At SMCP, our ambition is to become the global leader in the accessible luxury space. Our four Brands spread Parisian chic around the world by offering unique products & premium experiences to our customers in 43 countries. Our dreams of dressing the men and women in Paris have now transcended into a global reality across five continents. Here in North America, our “One Customer Journey” includes a robust store network of 168+ locations in addition to our digital platforms in the US and Canada.

SMCP has successfully developed a business model that blends elements of luxury and fast fashion based on the belief that Parisian elegance is only as desirable as it is sustainable and has therefore set ambitious sustainability objectives for 2030 to preserve our planet.

Visit our Global Company website at https://www.smcp.com/en/ to learn more.

Be Our Passionate Entrepreneur Store Leader: Here’s Where You Come In...

Personal Selling:

• You will be the role model for creating memorable shopping experience for all clients serving as the master party host of the boutique / selling floor.
• You will also maintain a personal sales goal to effectively lead by example. Typically, our Assistant Store Managers sell approximately 20% of the store’s sales.

Master Coach

• Observe sales associate performance on the floor and assist when necessary to make a connection or sale.
• Coach each team member’s performance around KPI’s, particularly conversion and units per transaction.
• Ensure that each team member is taking full utilizing all of the selling tools at their disposal during the selling process.
• Develop the team’s effectiveness in wardrobing and styling clients.
• Delivers new hire and product knowledge training for all new team members.

Manager On Duty

• Utilizes sound problem-solving techniques to resolve customer issues with the ultimate goal being to make the customer happy.

Visual Merchandising

• Participation in VM adhering to established brand merchandising guidelines.

KEY INGREDIENTS - THE SUCCESSFUL ASSISTANT STORE MANAGER CANDIDATE:

• 1-2+ years of prior supervisory experience
• Prior exposure to a clienteling based service model preferred.
• Strong communication and coaching skills
• Fosters an environment of teamwork and trust while playing an active role in each team member’s growth and development.
• Solid problem-solving skills
• Possession of potential client resources
• Possession of potential talent resources
• Has a proven track record of setting and achieving goals.
• Subscribes to the SMCP Core Values

WHAT WE HAVE IN STORE FOR YOU:

• Competitive Base Hourly Pay Rate + commission on personal sales
• Enhanced medical, dental, vision insurances
• Employee Assistance program
• Life Insurance
• Short and Long-term disability
• RRSP / DPSP Employee savings plan.
• Generous Paid Time Off including Sick, Vacation, and Holidays
• Wardrobe (6 to 8 pieces per season based on eligibility)
• Generous Shopping Discount - 50% off Retail
• Personal Cell Phone contribution

VANCOUVER COMPENSATION RANGE:

$24.60—$31.60 CAD