Assistant Store Manager | Vancouver and Lower Mainland, BC

Michael Hill; Burnaby; On-site; CAD 50,000 - 60,000; Full time

Job summary

An established industry player in the jewellery sector is seeking dynamic Assistant Store Managers to enhance their customer experience. In this role, you will lead and inspire your team, driving sales while providing exceptional service. With a focus on personal and team development, you will enjoy a competitive benefits package and a supportive work environment. This position offers a unique opportunity to grow within a renowned brand committed to sustainability and excellence. If you are passionate about retail and eager to make a difference, this is the perfect opportunity for you.

Benefits

Tiered commission structure

Competitive extended benefits package

Exclusive Team Member Pricing

Dedicated training programs

Work-life balance with advanced scheduling

Reward and recognition events

Qualifications

• Proven ability to deliver results in a sales environment.
• Confidence to oversee store operations in the absence of the Store Manager.

Responsibilities

• Inspire and coach your team to drive sales and deliver exceptional service.
• Oversee store operations alongside the Store Manager.

Skills

Sales Skills

Customer Service

Team Leadership

KPI Understanding

Coaching Skills

Education

High School Diploma

Retail Management Experience

Job description

Michael Hill is a market leading, premium jewellery brand, operating a network of stores across Australia, New Zealand and Canada. Working with Michael Hill as a valued Assistant Store Manager you’ll be helping our customers mark life’s most special moments.

We are seeking dynamic, customer-focused, and sales-driven Assistant Store Managers to join our Michael Hill teams in the Vancouver and Lower Mainland area. Working closely with the Store Manager, you will inspire your team as a coach and leader, driving sales, delivering exceptional service, and being part of the people behind the moments that matter, creating lasting memories for our customers.

What can we offer you?

• A tiered commission structure, where the more you sell the more you earn
• Dedicated training programs to set you up for success by building product knowledge
• Enjoy a competitive extended benefits package including health, dental and employee assistance program
• Exclusive Team Member Pricing
• You will have access to dedicated training and development programs to set you up for success and enable career growth
• You will be surrounded by an encouraging network of fellow Assistant Managers whilst being mentored by knowledgeable retail leaders
• Reward and recognition and celebration of your success through awards nights and team events
• You will enjoy great work-life balance by knowing your schedule 4 weeks in advance
• The Salary range for this position is between $50,000-$60,000 based on relevant experience

More about you

• Proven ability to deliver results in a highly driven sales environment with an understanding of KPIs
• Confidence to oversee store operations alongside and in the absence of the Store Manager
• A customer-centric focus with the ability to maintain multiple client relationships in a fast-paced environment
• Effective coach who has the ability to improve the performance of other team members and create a supportive, motivated culture within the store
• A desire to provide an outstanding experience for both customers and team members
• Supporting the visions and goals of the business

About this role

This Assistant Manager position is an exciting opportunity for an engaging professional motivated to take the next step in their Retail management career.

We foster a diverse and inclusive workforce where all of our team members can be their brilliant selves. Here, you will be treated with dignity and respect.

You will also be joining a renowned, international jeweller with a proud heritage since 1979. Michael Hill is deeply committed to sustainability and responsibility, so you can take pride in knowing you are part of a company that is working towards serious sustainability goals for our Product, Planet, and People.

Join our team. We look forward to reviewing your application. If we think you would be a great fit, we will invite you to complete an online assessment and take it from there.

Requests for accommodation can be made at any stage of the recruitment process.