Assistant Store Manager (PT)

GUESS?, Inc.; Winnipeg; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading company in the fashion retail sector seeks an Assistant Manager in Winnipeg to enhance customer experience and develop team performance. The successful candidate will ensure operational effectiveness and drive sales, providing feedback and coaching to staff while adhering to company policies and objectives. This role requires strong leadership skills, proven sales experience, and a commitment to customer service excellence.

Qualifications

• Minimum two years experience in driving sales and profit results.
• Experience in training and developing a team.
• Ability to handle heavy lifting and multitasking.

Responsibilities

• Oversee the customer experience and staff training.
• Maintain visual merchandising standards and sales floor organization.
• Meet profitability and payroll expectations.

Skills

Customer Service

Communication

Sales Skills

Leadership

Product Knowledge

Education

High School Education or Equivalent

Job description

Job Description

Reports to: Store Manager

Supervises: Assists management with all sales associates, desk associates, stock associates

Position Overview

The assistant manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor and maintaining the store standards on the selling floor and stockroom.

People Development

• Ensure all associates complete training per company guidelines
• Lead by example by training, developing and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience
  
  

Customer Experience

• Ensure an excellent level of customer service as a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with team
• Maintains all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom
  
  

Drive Sales + Profitability

• Meet or exceed profitability expectations for the store in sales, payroll, shrink and conversion
  
  

Operational Effectiveness

• Meet all payroll expectations
• Control company assets by meeting all loss prevention measures
• Execute and comply with all company policies and procedures
  
  

Additional Responsibilities

• Uses sound judgment when making decisions
• Excellent communication skills
• Acts with integrity and respect
• Adapts to changes required by the business
• Ability to handle multiple tasks simultaneously
• Assumes and completes other duties as assigned by supervisor
  
  

Job Requirements

• A proven track record for driving sales and profit, people development, and/or succession planning rating of TD or better
• Minimum two years experience with a proven track record for driving sales and profit results and training and developing a team of individuals
• Personal computer and detailed report analysis
• High school education or equivalent preferred
• Some heavy lifting in excess of 30 pounds
• Scheduled shifts may require standing for a minimum of eight hours
  
  

Brand

GUESS Factory Accessories

Store

4907

Store Address

555 Sterling Lyon Pkwy, Suite 330 - Winnipeg, MB R3P2T3