Assistant Store Manager - Promenades St. Bruno

Lindt & Sprüngli (Canada), Inc; Saint-Bruno-de-Montarville; On-site; CAD 45,000 - 60,000; Full time

Job summary

Join Lindt & Sprüngli as an Assistant Store Manager at our new Chocolate Shop in Promenades St. Bruno. This role involves managing daily operations, supervising staff, and ensuring exceptional customer service in a dynamic retail environment. Ideal candidates will have a passion for chocolate and strong sales skills.

Qualifications

• 1-2 years of retail management experience.
• 2-5 years in retail.
• Experience in hospitality or restaurant industries preferred.

Responsibilities

• Assist in managing daily operations of the store.
• Supervise store staff to optimize customer experience.
• Manage inventory and perform cash reconciliations.

Skills

Communication

Sales Orientation

Customer Service

Multitasking

Leadership

Education

Post-secondary education

Tools

MS Office

Job description

Assistant Store Manager - Promenades St. Bruno

St-Bruno-de-Montarville, QC, Canada

Job Description

Posted Thursday, May 15, 2025 at 4:00 AM

We are seeking a passionate and motivated individual to join us as an Assistant Store Manager at our new Lindt Chocolate Shop in Promenades St. Bruno. The ideal candidate will have excellent communication skills, a strong sales orientation, and a keen interest in merchandising.

Responsibilities:

• Assist in managing the daily operations of the Lindt Chocolate Shop
• Support efforts to generate and increase corporate sales
• Model exemplary customer service and establish service standards
• Monitor sales and labor metrics daily to maximize profitability while maintaining high customer service standards
• Participate in recruitment, interviewing, and hiring of retail sales staff
• Supervise store staff to optimize customer experience, sales, and profitability
• Assist in training staff on sales techniques and product knowledge
• Manage inventory through timely ordering and stock control, focusing on loss prevention
• Perform daily cash reconciliations, paperwork, payroll, and administrative tasks
• Maintain comprehensive product knowledge and focus on achieving sales goals while controlling expenses
• Contribute to ongoing staff performance management, including performance reviews
• Ensure store presentation aligns with company standards
• Maintain cleanliness and food/product safety standards
• Handle cash, manage inventory orders, and perform other retail administrative duties

Requirements:

• Post-secondary education
• 1-2 years of retail management experience and 2-5 years in retail
• Experience in hospitality or restaurant industries is preferred
• Background in merchandising or visual presentation
• Ability to multitask and manage multiple projects efficiently
• Excellent oral and written communication skills
• Proficiency in MS Office
• A track record of delivering exceptional customer service
• Strong sales and selling skills
• A genuine passion for chocolate

Why Lindt Canada? Join our dynamic team committed to excellence and innovation in the Canadian chocolate market. We foster a culture of personal commitment, initiative, and entrepreneurial spirit, working together to achieve outstanding results. We value innovation, leadership, and accountability, and are proud to be recognized as a Great Place to Work. Grow your career with us and enjoy a sweet journey. Learn more at https://careers.lindtcanada.ca or follow us on LinkedIn.

Lindt & Sprüngli is a global leader in premium quality chocolate, with a presence in over 120 countries. With more than 170 years of history, 12 production sites across Europe and the USA, and a strong distribution network, we are dedicated to innovation and quality.

We thank all applicants; only selected candidates will be contacted. Lindt is committed to providing accommodations for individuals with disabilities. Please contact our Human Resources department for assistance upon request.