Assistant Store Manager Oshawa ON Full Time - Permanent

Oscar Wylee Pty; Oshawa; On-site; Confidential; Full time

Job summary

Join a dynamic team at a leading optometry company dedicated to exceptional patient care. As an Assistant Store Manager, you will play a pivotal role in overseeing retail operations while fostering a positive environment for both customers and team members. This position offers the opportunity to grow within a global network, emphasizing collaboration and leadership. Ideal candidates will have a passion for customer service and a track record of building lasting relationships. If you're ready to make a meaningful impact in the optical industry, we want to hear from you!

Benefits

Free prescription eyewear

Relocation support

Employee discounts

Career growth opportunities

Qualifications

• 3+ years in customer-facing roles, ideally in retail or healthcare.
• Experience in supervising and training junior staff.

Responsibilities

• Oversee daily operations and ensure compliance with policies.
• Support Store Managers and deliver superior customer experiences.

Skills

Customer Service

Sales Experience

Leadership

Teamwork

Job description

Receive 2 x free prescription eyewear per calendar year to keep you on trend!

Oscar Wylee is a leading optometry company with 130+ stores located in Australia, New Zealand, and Canada, employing 1000+ staff worldwide. We are committed to delivering exceptional patient care along with providing affordable, fashionable products to all.

We are an ambitious, solutions-focused, and energetic group passionate about making a positive difference in communities needing access to this important service. Our in-house designers are influenced by the latest global fashion trends and bring products directly from our manufacturers to our customers.

About the role

Our Assistant Store Managers support our Store Managers by overseeing the day-to-day operations of our retail services and ensuring compliance with company policies and procedures, especially when the Store Manager is not on shift.

Assistant Store Managers work closely with our Optometrists to deliver a superior customer experience. They set a positive example for our store team members, who also rely on their ability to resolve less complex problems.

About the person

This role suits a range of people, including those with experience in retail and healthcare industries. Optical industry experience is helpful but not essential. We are looking for effective and caring leaders who are organized, able to think on their feet, and make good decisions that support the continued growth of our brand. Other requirements include:

• Minimum 3 years of strong experience in customer-facing roles involving sales.
• Experience supervising other workers and delivering on-site training to junior team members.
• Ability to demonstrate the skill of building meaningful and long-term relationships with customers.
• Collaborative and consultative teamwork and leadership style.

This is a great organization for someone looking to continue to grow beyond a customer-facing role. We often support relocation to meet the work-life needs of our staff.

If you are interested in joining a growing global network of optometry service providers, please apply. We look forward to reviewing your application.

Due to the high volume of applications we typically receive, we are only able to respond to shortlisted candidates. However, by applying for this role, you will join our talent community, enabling us to consider you for other opportunities with Oscar Wylee.