Assistant Store Manager Merchandising, BB

RONA; Longueuil; On-site; CAD 45,000 - 65,000; Full time

Job summary

RONA seeks an Assistant Store Manager Merchandising to lead a team in providing exceptional customer service. The role involves managing merchandising and sales activities, developing associates, and ensuring customer satisfaction across various product categories. Candidates should have retail leadership experience and strong product knowledge.

Benefits

Inclusive and safe working environment

Promotion of work-life balance

Exclusive employee discounts

Comprehensive training program

Opportunities for advancement

Community involvement

Teamwork and ongoing training

Qualifications

• 3 years of experience leading associates in a retail environment.
• 1 year of experience as manager-on-duty.
• Knowledge of product categories like lawn and garden, plumbing.

Responsibilities

• Lead a team to ensure exceptional customer service.
• Manage inventory and merchandising activities.
• Interview and select team members.

Skills

Leadership

Customer Service

Retail Management

Sales

Team Development

Tools

Microsoft Office Suite

Job description

Assistant Store Manager Merchandising, BB

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

By joining the RONA family, you’ll enjoy many benefits, such as:

An inclusive and safe working environment

Promotion of work-life balance

Exclusive employee discounts

Benefits: insurance (certain conditions apply), annual salary review, etc.

Opportunities for advancement within the company

An employer that’s involved in the community

Teamwork and ongoing training

A comprehensive training program for all new hires

A student incentive program

And much more!

Become a pillar of excellence at Rona by leading a team dedicated to providing exceptional customer service. Managing merchandising, sales and customer service activities, you'll ensure that every department, from gardening to plumbing, meets our customers' needs while seizing sales opportunities. Your leadership skills will enable you to develop and motivate your team, while guaranteeing a superior customer experience.

Your role:

Lead a team of associates to ensure customers receive exceptional service

Manage all inventory, merchandising, sales and customer service activities in departments such as Lawn and Garden, Electrical, Plumbing, Hardware, Tools, and Pro

Ensure the execution and coordination of sales requiring installation, personalization and/or any professional services

Ensure associates generate and pursue a variety of qualified leads

Interview, select, develop and provide direct leadership over a team that support product categories in assigned area

Identify any barriers to superior service and communicate those barriers as well as the solutions in a timely manner

Develop professional business relationships

Other related tasks to ensure the store runs smoothly

What we're looking for:

3 years of experience leading associates in a retail environment

1 years of experience performing manager-on-duty responsibilities

Knowledge of interior/exterior product categories (e.g., lawn and garden, carpentry, building materials, plumbing)

Experience working in a fast-paced, cross-functional work environment

Strong working knowledge of Microsoft Office Suite

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.