Assistant Store Manager, MAJE - Royalmount, Montreal, Quebec

MAJE; Montreal; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading company in the luxury fashion sector is seeking an Assistant Store Manager in Montreal. The role involves creating memorable shopping experiences, coaching sales associates, and resolving customer issues. Candidates should have supervisory experience and strong communication skills, with opportunities for competitive pay and benefits.

Benefits

Competitive base hourly pay + commission

Enhanced medical, dental, and vision insurance

Employee Assistance Program

Generous paid time off

Wardrobe allowance

50% retail shopping discount

Qualifications

• 1-2+ years of supervisory experience.
• Experience with clienteling service models preferred.
• Proven track record of goal setting and achievement.

Responsibilities

• Create memorable shopping experiences and maintain personal sales goals.
• Coach team members on KPIs and enhance performance.
• Resolve customer issues aiming for satisfaction.

Skills

Communication

Coaching

Problem-solving

Teamwork

Job description

SMCP - Sandro, Maje, Claudie Pierlot

LOCATION: Maje, Royalmount

Assistant Store Manager

At SMCP, our ambition is to become the global leader in the accessible luxury space. Our four brands spread Parisian chic around the world by offering unique products and premium experiences to customers in 43 countries. Our goal is to dress men and women in Paris, now a global reality across five continents. In North America, our 'One Customer Journey' includes over 168 store locations and digital platforms in the US and Canada.

SMCP has developed a business model blending luxury and fast fashion, based on the belief that Parisian elegance should be sustainable. We have set ambitious sustainability goals for 2030 to preserve our planet.

Visit our Global Company website to learn more.

Be Our Passionate Entrepreneur Store Leader: Here’s Where You Come In...

Personal Selling:

• You will serve as a role model, creating memorable shopping experiences and acting as the master party host of the boutique/selling floor.
• You will maintain a personal sales goal, typically contributing around 20% of the store’s sales.

Master Coach

• Observe and assist sales associates to enhance performance and sales.
• Coach team members on KPIs, especially conversion rate and units per transaction.
• Ensure team members utilize all selling tools effectively.
• Develop team skills in wardrobing and styling clients.
• Provide training on new hires and product knowledge.

Manager On Duty

• Use problem-solving skills to resolve customer issues, aiming for customer satisfaction.

Visual Merchandising

• Participate in VM activities following brand guidelines.

Key Ingredients - The Successful Assistant Store Manager Candidate:

• 1-2+ years of supervisory experience.
• Experience with clienteling service models preferred.
• Strong communication and coaching skills.
• Ability to foster teamwork and trust, supporting team growth.
• Solid problem-solving skills.
• Access to potential client and talent resources.
• Proven track record of goal setting and achievement.
• Alignment with SMCP Core Values.

What We Have in Store for You:

• Competitive base hourly pay + commission on personal sales.
• Enhanced medical, dental, and vision insurance.
• Employee Assistance Program, Life Insurance, Short and Long-term disability.
• RRSP / DPSP savings plan.
• Generous paid time off, including sick leave, vacation, and holidays.
• Wardrobe allowance (6-8 pieces per season, eligibility-dependent).
• 50% retail shopping discount.
• Personal cell phone contribution.