Assistant Store Manager: Lead Team & Service Excellence

Loblaw; Rosemère; Presencial; CAD 60 000 - 95 000; Tempo integral

Resumo da oferta

Loblaw Maxi in Rosemère, QC is seeking an Assistant Store Manager to lead daily store operations, deliver outstanding customer service, and supervise staff. Reporting to the Store Manager, you will coordinate staffing, inventory, and merchandising while guiding team development and performance.

You will foster a safe, inclusive, and productive environment, ensuring policies are followed and store goals are met. This role offers growth within a major Canadian retailer.

Qualificações

• Excellent customer service and interpersonal communication
• Strong leadership and team supervision abilities
• Ability to plan staffing and scheduling in a fast-paced store environment
• Commitment to safety regulations and incident prevention
• Effective verbal and written communication with diverse teams
• Customer-focused problem solving and conflict resolution
• Willingness to train staff and support career development

Responsabilidades

• Provide exemplary customer service and act as a role model for staff
• Resolve customer complaints according to guidelines
• Demonstrate leadership and address team concerns effectively
• Lead staffing and scheduling to meet store needs and margins
• Coordinate with buyers on inventory and merchandising
• Maintain inventory and prepare for events and promotions
• Recruit and evaluate candidates to meet staffing objectives
• Ensure safety procedures and store policies are followed
• Promote inclusiveness and belonging in the workplace

Conhecimentos

Customer service

Leadership

Staff scheduling

Communication

Problem solving

Training

Safety awareness

Descrição da oferta de emprego

Loblaw Maxi in Rosemère, QC is seeking an Assistant Store Manager to lead daily store operations, deliver outstanding customer service, and supervise staff. Reporting to the Store Manager, you will coordinate staffing, inventory, and merchandising while guiding team development and performance.

You will foster a safe, inclusive, and productive environment, ensuring policies are followed and store goals are met. This role offers growth within a major Canadian retailer.