Assistant Store Manager | Hillside

Michael Hill; Victoria; On-site; CAD 45,000 - 55,000; Full time

Job summary

An established industry player in the jewellery market is seeking an Assistant Store Manager to join their vibrant team in Victoria. This role offers a unique opportunity to develop your retail management career while leading a dedicated team to achieve outstanding sales results. With a focus on customer satisfaction and a supportive work culture, you'll enjoy a competitive benefits package, extensive training programs, and a rewarding commission structure. If you're driven and ready to make an impact in a dynamic retail environment, this could be the perfect fit for you.

Benefits

Tiered commission structure

Competitive extended benefits package

Exclusive Team Member Pricing

Dedicated training programs

Work-life balance with schedule 4 weeks in advance

Recognition through awards nights and team events

Qualifications

• Proven ability to deliver results in a sales-driven environment.
• Confidence to oversee store operations and manage team performance.

Responsibilities

• Lead a passionate team to deliver exceptional service and results.
• Support the Store Manager in daily operations and team coaching.

Skills

Sales Performance

Customer Relationship Management

Coaching Skills

KPI Understanding

Job description

We are a market-leading, premium jewellery brand with a network of stores across Australia, New Zealand, and Canada. Born from a real-life love story, Michael Hill was first established in New Zealand and is proudly headquartered in Australia.

Join our team at Michael Hill Hillside as an Assistant Store Manager and help lead a passionate team in delivering exceptional service and sparkling results. If you’re driven, customer-focused, and ready to grow your retail career, we want to hear from you!

Location: Victoria, V8P 4B6

What can we offer you?

• A tiered commission structure, where the more you sell the more you earn
• Dedicated training programs to set you up for success by building product knowledge
• Enjoy a competitive extended benefits package including health, dental and employee assistance program
• Exclusive Team Member Pricing
• You will have access to a dedicated training and development programs to set you up for success and enable career growth
• You will be surrounded by an encouraging network of fellow Assistant Managers whilst being mentored by knowledgeable retail leaders
• Reward and recognition and celebration of your success through awards nights and team events
• You will enjoy great work life balance by knowing your schedule 4 weeks in advance
• The pay range for this position is$45,000 to $55,000based on relevant experience.

More about you

• Proven ability to deliver results in a highly driven sales environment with an understanding of KPIs
• Confidence to oversee store operations alongside and in the absence of the Store Manager
• A customer centric focus with the ability to maintain multiple client relationships in a fast-paced environment
• Effective coach who has the ability to improve the performance of other team members and create a supportive, motivated culture within the store
• A desire to provide an outstanding experience for both customers and team members
• Supporting the visions and goals of the business

About this role

The Assistant Manager position at Michael Hill Hillside is an exciting opportunity for an engaging professional motivated to take the next step in their Retail management career.

We foster a diverse and inclusive workforce where all of our team members can be their brilliant selves. Here, you will be treated with dignity and respect.

You will also be joining a renowned, international jeweller with a proud heritage since 1979. Michael Hill is deeply committed to sustainability and responsibility, so you can take pride in knowing you are part of a company that is working towards serious sustainability goals for our Product, Planet, and People.

Join our team. We look forward to reviewing your application. If we think you would be a great fit, we will invite you to complete a short video interview and take it from there.

Requests for accommodation can be made at any stage of the recruitment process.

Michael Hill is certified by the Responsible Jewellery Council