Assistant Store Manager (High Volume)

Shoppers Drug Mart; Ottawa; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated individual to assist in managing store operations and human resources. This role focuses on enhancing the customer experience by maintaining high store standards and optimizing product flow. You will collaborate with the management team to ensure efficient staffing and compliance with HR policies. Enjoy the benefits of working in a locally owned store backed by a national brand, with perks such as flexible schedules and competitive pay. If you are passionate about retail and community service, this opportunity is perfect for you.

Benefits

Purchase Discounts

Flexible Schedules

Competitive Pay

Online Learning

Qualifications

• Strong planning and decision-making skills are essential for success.
• Previous retail management experience is a must.
• Ability to lead and develop staff effectively.

Responsibilities

• Assist the Front Store Manager in managing store resources.
• Maintain store standards for optimal customer experience.
• Ensure compliance with HR standards and assist in hiring.

Skills

Planning

Judgment

Decision-Making

Inventory Management

Leadership

Time Management

Organizational Skills

Interpersonal Skills

Communication Skills

Business Acumen

Tools

Workforce Management (WFM)

Job description

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, with a focus on keeping the customer at the center of everything you do.

Why this role is important?

SUMMARY:

This role involves assisting the Front Store Manager (FSM) in managing the store's human, physical, and financial resources to achieve store objectives, primarily by improving product flow from the backroom to the sales floor.

DUTIES & RESPONSIBILITIES:

OPERATIONS:

• Maintain Store Standards to optimize customer experience, increase customer traffic, and positively impact profitability.
• Collaborate with Management Team to ensure Store Standards are consistently upheld, including in the backroom.
• Assist in managing labor scheduling alongside the FSM, utilizing Workforce Management (WFM) tools to maximize productivity.
• Ensure staffing levels are sufficient for effective store operations.

HUMAN RESOURCES:

• Ensure compliance with Human Resources Standards.
• Assist with hiring processes in partnership with the FSM for all departments except Pharmacy.
• Maintain wage administration within company guidelines.
• Promote Blue Culture, engagement, and motivate staff by embodying Core Values.

QUALIFICATIONS:

• Strong planning, judgment, and decision-making skills.
• Experience in inventory management planning and preparation.
• Ability to use judgment to control expenses effectively.
• Provide effective leadership, mentorship, and staff development.
• Excellent time management and organizational skills.
• Ability to prioritize activities quickly in response to changing initiatives.

EXPERIENCE:

• Previous retail management experience.
• Proven ability to drive business success by leading by example and supporting corporate programs.
• Effective collaboration with management teams.
• Superior interpersonal, coaching, and communication skills.
• Strong business and financial acumen.
• Ability to build relationships with key internal and external stakeholders.

J2WRTL

J2WFSM

Why work in a Shoppers Drug Mart store?

Each store is owned by an Associate-Owner, allowing you to work for a local business while benefiting from the support of a national brand. Enjoy perks such as purchase discounts, flexible schedules, competitive pay, and online learning through Academy.

Take ownership of your work and find meaningful ways to care for your patients, colleagues, customers, and community.

Our Associate Owners recognize Canada's diversity and aim to serve their communities better by reflecting this diversity in products, hiring practices, and store culture. Accommodation is available upon request for applicants and colleagues with disabilities.

We believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct and reinforces stakeholder expectations.