Assistant Store Manager - Halifax Shopping Centre (12-Month Contract)

Lindt & Sprüngli (Canada), Inc; Halifax; On-site; CAD 45,000 - 55,000; Full time

Job summary

Join a leading premium chocolate company as an Acting Assistant Store Manager in Halifax. You'll oversee daily operations, drive sales, and ensure exceptional customer service in a dynamic retail environment. This role offers a chance to lead a passionate team and grow your career in a supportive culture.

Qualifications

• 1-2 years retail management experience, with 2-5 years retail experience overall.
• Experience in hospitality or restaurant industries preferred.

Responsibilities

• Assist in managing daily operations of the Lindt Chocolate Shop.
• Drive corporate sales and customer engagement.
• Supervise store employees to optimize customer service and sales.

Skills

Communication

Customer Service

Sales

Multitasking

Education

Post-secondary education

Tools

MS Office

Job description

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Job Title: Acting Assistant Store Manager

Location: Halifax Shopping Centre

We are seeking an enthusiastic and motivated individual to join as an Acting Assistant Store Manager at our new Lindt Chocolate Shop. The ideal candidate will have strong communication skills, a passion for sales, and expertise in merchandising.

Responsibilities:

• Assist in managing daily operations of the Lindt Chocolate Shop
• Drive corporate sales and customer engagement
• Maintain high standards of customer service by modeling exemplary behavior and establishing guidelines
• Monitor sales, labor, and inventory issues daily to maximize profitability without compromising service quality
• Participate in recruitment, interviewing, and hiring of retail staff
• Supervise store employees to optimize customer service, sales, and profit
• Train staff on sales techniques and product knowledge
• Manage merchandise ordering, inventory, and loss prevention
• Handle daily cash reconciliation, paperwork, payroll, and administrative duties
• Develop product knowledge and sales strategies to meet goals and control expenses
• Support performance management and employee reviews
• Ensure store presentation aligns with company standards
• Maintain cleanliness and food safety standards
• Oversee cash handling and inventory management

Requirements:

• Post-secondary education
• 1-2 years retail management experience, with 2-5 years retail experience overall
• Experience in hospitality or restaurant industries preferred
• Background in merchandising or presentation roles
• Ability to multitask and manage multiple projects efficiently
• Exceptional customer service skills
• Strong communication skills, both oral and written
• Proficiency in MS Office
• Proven track record of exceeding customer expectations
• Sales talent and enthusiasm for chocolate

Why Lindt Canada? Join our passionate team and grow your career in a culture that values innovation, initiative, and leadership. We are a recognized Great Place to Work. Learn more at https://careers.lindtcanada.ca or follow us on LinkedIn.

Lindt & Sprüngli is a leader in premium chocolate, operating in over 120 countries with a history of innovation spanning over 170 years. We have 12 production sites and a global presence.

We thank all applicants; only those selected for an interview will be contacted. We are committed to accommodations for applicants with disabilities upon request. Please contact HR for assistance.