Assistant Store Manager (Future Opportunities)

RONA inc.; Eastern Ontario; On-site; CAD 55,000 - 75,000; Full time

Job summary

RONA inc. is seeking a Store Manager to oversee operations in Ottawa. The role involves managing teams, driving operational efficiency, and ensuring exceptional customer service. Candidates should have significant retail management experience and a Bachelor's degree in a related field is preferred. Join a company committed to diversity and inclusion, with opportunities for career advancement and a supportive work environment.

Benefits

Inclusive and safe working environment

Promotion of work-life balance

Employee discounts

Insurance benefits

Annual salary review

Opportunities for advancement

Comprehensive training program

Student incentive program

Qualifications

• 5 years of experience managing associates in retail.
• 1 year of experience with manager-on-duty responsibilities.
• Experience with store computer systems.

Responsibilities

• Oversee all checkout and warehouse operations.
• Drive collaboration between day and night operations teams.
• Execute service and operational programs.

Skills

Leadership

Operational Efficiency

Customer Service

Team Collaboration

Education

Bachelor's degree in logistics or related field

Tools

Microsoft Office Suite

Job description

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA, and Dick's Lumber banners are well equipped to meet the needs of all DIYers and contractors.

You've got the talent? We've got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You'll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you're looking to do what you love, we could be a perfect match.

By joining the RONA family, you'll enjoy many benefits, such as:

1. An inclusive and safe working environment
2. Promotion of work-life balance
3. Exclusive employee discounts
4. Benefits: insurance (certain conditions apply), annual salary review, etc.
5. Opportunities for advancement within the company
6. An employer involved in the community
7. Teamwork and ongoing training
8. A comprehensive training program for all new hires
9. A student incentive program
10. And much more!

Become an essential part of the RONA team and lead key store operations while developing your management and process optimization skills. You'll supervise dynamic teams, improve operational efficiency, and play a central role in our store's success. Your expertise will help us deliver exceptional customer service and achieve ambitious targets, providing a stimulating and rewarding environment for your career.

Your Role

The selected candidate must be able to commute to any store within the city of Ottawa.

Responsibilities include:

1. Oversee all checkout and warehouse operations (e.g., freight flow, delivery, fulfillment, cashiers, admin office, PUIS desk, etc.), driving productivity and efficiency in all non-selling activities.
2. Drive collaboration between day and night operations teams to ensure effective workflow and avoid duplication.
3. Execute all service, sales, and operational programs by monitoring activities, providing feedback, and making adjustments.
4. Proactively address operational issues impacting customer service or sales goals.
5. Interview, select, develop, and lead a team supporting product categories in the assigned area.
6. Perform other related tasks to ensure smooth store operations.

What We're Looking For

• 5 years of experience managing associates in retail.
• 1 year of experience with manager-on-duty responsibilities, including daily store operations management.
• Bachelor's degree, certification, or background in logistics or related field is a plus.
• Experience working with store computer systems.
• Strong knowledge of Microsoft Office Suite.
• Relevant education and experience will be considered.

If selected for an interview, please inform our Store team if you require accommodation during the process, and we will work to meet your accessibility needs.

RONA is committed to diversity and inclusion. We welcome applications from all qualified candidates, regardless of race, color, religion, sexual orientation, gender, nationality, age, disability, or protected status.