Assistant Store Manager - Full Time - Montreal Premium Outlets, qc

SWAROVSKI; Mirabel; On-site; CAD 40,000 - 80,000; Full time

Job summary

Join a globally recognized brand as an Assistant Store Manager, where your passion for fashion and leadership will shine. In this dynamic role, you'll provide extraordinary service, build lasting customer relationships, and inspire your team. With a focus on excellence and personal growth, you'll be part of a diverse team dedicated to pushing boundaries and creating memorable experiences. Embrace the opportunity to learn and grow within an iconic brand that values individuality and inclusivity. A world of wonder awaits you at this extraordinary company.

Benefits

Swarovski products discounts

Employee Assistance Program

Volunteering leave

Learning and development programs

Qualifications

• 1-2 years' experience in a multi-cultural retail environment.
• Experience in luxury, fashion, cosmetics, or lifestyle brands.

Responsibilities

• Strive for excellence in customer interactions and build a loyal customer base.
• Lead and motivate the team, supporting recruitment and coaching.

Skills

Leadership skills

Coaching skills

Digital proficiency

Customer service excellence

Relationship building

Education

Experience in retail

Job description

At Swarovski, where innovation meets inspiration, our Assistant Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience.

We are searching for a motivated Assistant Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm and make dreams come true.

Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewelry.

Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.

About the job

You are an advocate of our brand. In this role and together with the team, you will:

1. Strive for excellence and go beyond in every customer interaction
2. Build a loyal portfolio of existing and new customers
3. Act as a role model, leading by example with passion and enthusiasm
4. Support recruitment, coach and motivate the team to drive the business
5. Support the implementation of the monthly service and sales plan, goals and targets
6. Facilitate the on-boarding of New Starters, in-store

About you

You are an experienced Assistant Store Manager and you have:

1. 1-2 years' experience working in a multi-cultural retail environment
2. Experience in luxury, Fashion/Cosmetics/Lifestyle Brands
3. Leadership and coaching skills
4. Digital proficiency, learning agility and growth mindset
5. A winning personality to easily establish trustful relationships

What we offer

You can expect a range of benefits, including:

1. Swarovski products discounts
2. Employee Assistance Program
3. Volunteering leave
4. Learning and development programs

Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs.