Assistant Store Manager - Full Time - Mapleview Mall

L'OCCITANE Group (B Corp); Burlington; On-site; CAD 45,000 - 60,000; Full time

Job summary

Join L'OCCITANE Group as an Assistant Store Manager at Mapleview Mall. In this full-time role, you will create a tranquil shopping experience focused on sustainability and customer satisfaction while leading a team to enhance their skills in a supportive environment.

Qualifications

• Experience leading retail or hospitality teams.
• Knowledge of skincare, body care, and fragrances is a plus.
• Clienteling experience is advantageous.

Responsibilities

• Foster a warm, inviting atmosphere aligned with brand values.
• Deliver personalized service, guiding guests to products.
• Collaborate with Store Manager on training initiatives.

Skills

Strong communication

Guidance skills

Innovative approach

Dedication to customer satisfaction

Job description

Assistant Store Manager - Full Time - Mapleview Mall

Join us to apply for the Assistant Store Manager - Full Time - Mapleview Mall role at L'OCCITANE Group (B Corp) .

Position Overview

As an Assistant Store Manager at L’Occitane, your mission is to create a peaceful environment that offers a respite from daily hustle. Working closely with the Store Manager, you'll craft a sensory-rich shopping experience that emphasizes our commitment to sustainability and ethical practices.

Key Responsibilities

• Be the Host : Foster a warm, inviting atmosphere aligned with our brand values, enhancing the sensory experience through sight, smell, touch, taste, and hearing.
• Prioritize Guest Experience : Deliver personalized service, guiding guests to products that meet their preferences.
• Embrace Feedback : Support an open communication culture, supporting growth and improvement.
• Drive Success : Collaborate with the Store Manager on training initiatives to improve product knowledge and customer service skills.
• Foster Team Culture : Adapt management strategies to diverse team personalities and communication styles.
• Communicate with Care : Lead and support staff, promoting a positive, inclusive environment.

Qualifications & Skills

• Experience leading retail or hospitality teams.
• Strong communication and guidance skills.
• Innovative approach to sales and customer engagement.
• Dedication to customer satisfaction.
• Knowledge of skincare, body care, and fragrances is a plus.
• Clienteling experience is advantageous.
• Basic technological proficiency.

Our Commitment

We are dedicated to environmental sustainability through initiatives like recycling, reducing product waste, and promoting refill products. Employment is contingent upon reference checks and background verification.

Additional Information

Employment type : Full-time

Seniority level : Mid-Senior level

Job function : Sales and Business Development

Industry : Personal Care Product Manufacturing

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