Assistant Store Manager Full Time – 1427

Pet Valu; Brooklyn; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading pet retail chain is seeking an Assistant Store Manager in Brooklyn, Nova Scotia. In this role, you will coach your team and ensure excellent customer service while managing store operations. Candidates should have at least 2 years of experience in retail management and a passion for pet care. The position offers competitive wages, employee discounts, and management training.

Benefits

Employee discounts

Competitive wages

Paid benefits

Management training

Pet-oriented career-building environment

Qualifications

• Minimum of 2 years customer service and retail store management experience.
• Enthusiasm for learning & growth in pet care industry.
• Outgoing and friendly personality with strong customer service skills.
• Ability to lift 50lbs repetitively.

Responsibilities

• Coach and develop store team for world-class service.
• Ensure customer service standards are met.
• Manage team recruitment, scheduling, and training.
• Coordinate order placements and maintain inventory.

Skills

Customer service

Team management

Sales techniques

POS system knowledge

Job description

Assistant Store Manager Full Time – 1427

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Assistant Store Manager Full Time – 1427

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Join to apply for the Assistant Store Manager Full Time – 1427 role at Pet Valu

Location : Brooklyn (Liverpool), Nova Scotia

Job Description

The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small animals.

All of our stores are dedicated to helping local pets in need, and we partner with local shelters, rescues and charities for adoption events, in-store adoption (select stores only) and pet food bank programs, as well as through our national donation drives and fundraising campaigns.

At Pet Valu, we're Pet Experts, and we're pet lovers, too.

Job Overview

As an Assistant Store Manager you will coach and develop your store team to deliver world class service to all customers and help Pet Parents find the right nutrition and other solutions for their pets. You will be part of a team of passionate Pet Experts, and enjoy the perks of helping Pet Parents every day. If you are enthusiastic about learning and growing with one of the top pet retailers in North America, this position is for you!

What You Get

• Management training
• Product knowledge
• Employee discounts
• Competitive wages
• Paid benefits
• Pet oriented career-building environment

What You Do

Customers / Community ensure that all customer service standards are met by staff; maintain courteous relationships within the community (e.g.Humane society)

Manage a team of employees including but not limited to recruiting, scheduling, training, day-to-day assignment of tasks, supervision and coaching

Operational Standards / Procedures ensure that all staff adhere to the standards and procedures set at the corporate operations level

Administrative activities coordinate order placements, maintain appropriate inventory, ensure that store audits and safety audits are completed, coordinate minor store repairs, complete miscellaneous corporate paperwork

Business Results coordinate efforts of store staff to achieve targeted results

Other duties and tasks as required

What You Bring

Minimum of 2 years customer service and retail store management experience

Enthusiasm for learning & growth in pet care industry

Possess outgoing and friendly personality with strong customer service skills

Ability to work as scheduled to meet attendance requirements, which include weekends and evenings

Ability to have reliable means of transportation to and from the store

Observe and coach employees to provide feedback around sales techniques and providing excellent customer service

Capacity for understanding inter-team conflicts and escalating when necessary

Working knowledge of POS system

Ability to lift 50lbs repetitively

Industry experience an asset

STHIRE

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Sales and Business Development

Industries

Retail

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