Assistant Store Manager - Dollarama - Hamilton, ON

CNSC; Hamilton; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join a leading retail company as an Assistant Store Manager in Hamilton. Support daily operations by overseeing inventory, managing team performance, and ensuring top-notch customer satisfaction. Ideal candidates will demonstrate strong leadership, organizational skills, and the ability to thrive in a fast-paced environment.

Benefits

Opportunities for career growth

Training and development programs

Supportive work environment

Qualifications

• Minimum two years’ experience in retail with strong leadership skills.
• Ability to manage inventory and ensure customer satisfaction in a fast-paced environment.
• Good communication skills for team coordination and policy enforcement.

Responsibilities

• Oversee daily store operations and act as Manager on Duty when needed.
• Ensure inventory accuracy and enforce merchandising standards.
• Participate in recruitment, training, and team mentoring.

Skills

Customer Satisfaction

Leadership

Organization

Communication

Job description

Assistant Store Manager provides support to the Store Manager in overseeing the daily retail store operations and, in the Store Manager’s absence, acts as the Manager on Duty (MOD). The Assistant Store Manager ensures that company rules and regulations are explained, understood, and followed by all team members, and that inventory counts are done promptly and precisely to maintain proper resupply of goods.

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The Assistant Store Manager participates in recruitment and training activities of new employees, enforces established merchandising practices, and contributes to a dynamic and fast-paced environment that promotes operational excellence and customer satisfaction.

About the role: Assistant Store Manager

As Assistant Store Manager, you will support the Store Manager by overseeing daily store operations, ensuring inventory accuracy, and maintaining merchandising standards. You act as MOD when needed, confirming that company policies are clearly communicated and followed by the team. Your role includes participating in recruitment, training, and mentoring of team members to drive a culture of excellence.

You will demonstrate strong leadership and communication skills, efficiently organize time and manage priorities, and thrive in a fast-paced retail environment. Your responsibilities include coordinating inventory counts, enforcing safety and operational guidelines, and collaborating with cross-functional teams to support store performance and customer satisfaction.

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Benefits and Salary

Benefits follow Dollarama’s policies; salary details are determined during the hiring process based on experience and qualifications. Dollarama offers opportunities for career growth, training, and a supportive work environment focused on team development and operational excellence.

Employment Type: Regular/Permanent

Location: 503 Concession St, Hamilton, ON L9A 1C1

Requirements / Skills

• Minimum two (2) years’ experience in the retail industry, demonstrating understanding of store operations and customer satisfaction.
• Experience in team management, showcasing leadership, mentoring, and the ability to drive performance in a fast-paced environment.
• Ability to efficiently organize time and manage priorities, balancing inventory counts, merchandising, and team coordination.
• Good leadership and communication skills to ensure policies are followed and to foster a positive work culture.
• Ability to work in a dynamic and fast-paced environment, adapting to changing store needs and operational demands.

How to Apply

If you are excited by the opportunity to join a dynamic team and support store operations at Dollarama, please complete the form below and attach a copy of your resume. Highlight your experience in team leadership, inventory management, and driving customer satisfaction.

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Summary: The Assistant Store Manager role at Dollarama in Hamilton, ON supports daily store operations by overseeing inventory counts, enforcing merchandising standards, and acting as Manager on Duty when needed. You participate in recruitment and training, ensuring team members follow company policies to deliver exceptional customer satisfaction and maintain operational excellence.

Interview Tips: Emphasize your experience in retail operations and specific examples of managing inventory accuracy, leading teams in a fast-paced environment, and enforcing compliance with company procedures. Highlight communication skills, problem-solving in busy settings, and your approach to training and developing staff.

Desired Profile: Ideal candidates demonstrate strong leadership, excellent organizational skills, and the ability to manage multiple priorities efficiently. Show enthusiasm for supporting store performance, commitment to customer satisfaction, and a proactive mindset for continuous improvement in retail operations.