Assistant Store Manager, CrossIron Mills

Saje Natural Wellness; Alberta; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading wellness company seeks an Assistant Store Manager to drive business results by inspiring and developing a dedicated team. This key position balances operational focus with a people-centric approach to enhance store productivity and profitability while embodying core values of wellness and community.

Qualifications

• Inspirational, warm, compassionate leadership skills.
• Deep understanding of retail with proven sales success.
• Passion for product education and wellness.

Responsibilities

• Attract, hire, and train Team Members.
• Achieve KPIs such as revenue and conversion targets.
• Foster community service and spread wellness.

Skills

Leadership

Retail experience

Product education

Community connection

Innovation

Wellness persona

Job description

Description

Reporting to the Store Manager, the Assistant Store Manager is responsible for leading key aspects of their store’s business. By attracting, leading, and developing Team Members, the ASM drives business results and ensures a consistent in-store experience aligned with our commitment to excellent service and global wellness.

This role balances operational focus, strong business acumen, and a people-centric approach to enhance productivity and profitability. The ASM partners with the SM to create strategies for growth, focusing on People, Operations, Visual Merchandising, and Community outreach.

The ASM actively contributes to maintaining and strengthening Saje’s culture by embodying our values: Wellness, Growth, Celebration, Greatness, and Belonging.

Responsibilities

• Attract, hire, and train Team Members committed to financial wellness in our stores.
• Engage, develop, and retain Team Members by leveraging their skills.
• Create and maintain a succession strategy.
• Conduct reviews, set goals, and provide regular feedback to team members.
• Collaborate with the Store Manager on strategic plans for business growth.
• Achieve KPIs such as revenue, traffic, conversion, loyalty, and labor targets.
• Utilize business acumen and analytical skills to grow the store.
• Ensure Team Members are knowledgeable about products to recommend intentionally.
• Maintain presentation standards and optimize merchandising opportunities.
• Foster an environment of excellent community member service and spreading wellness.
• Proactively grow the business through community outreach.
• Inspire the team through coaching, collaboration, and embodying core values.
• Prioritize culture, personal growth, and self-awareness.
• Create a team environment of belonging and inclusion.

Applicant Requirements

• Leadership: Inspirational, warm, compassionate, results-driven, and celebratory.
• Retail experience: Deep understanding of retail, delivering community experiences, proven sales success.
• Passion for product education and wellness.
• Community connector: Entrepreneurial approach to relationship building and brand resonance.
• Track record: Consistently achieved or exceeded success metrics; top performance reviews; growth story.
• Stamina and attitude: Resilient, solutions-focused, positive, and persistent.
• Innovation: Embraces constant evolution of strategies.
• Wellness persona: Passionate about wellness, incorporates into daily routine.

Key Relationships

Reporting to the Store Manager