Assistant Store Manager (Conestoga Mall)

The SWATCH Group; Toronto; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading company in the retail industry is seeking an Assistant Store Manager to drive sales and manage store operations. This full-time position offers competitive base pay and a performance bonus, with responsibilities that include coaching staff, ensuring exceptional customer service, and maintaining store standards. Candidates should have strong leadership qualities and a focus on customer satisfaction.

Benefits

Paid Vacations

Paid sick days

Health benefits, including dental and vision coverage.

Life insurance

RRSP contributions with company match

Company Discount

Qualifications

• Key competencies include Customer Focus, Drive for Results, Creativity.
• Must support staff development and adhere to company policies.
• Experience in retail management preferred.

Responsibilities

• Coach the sales team to enhance customer experiences.
• Assist in managing store efficiency and inventory.
• Support recruitment and development of staff.

Skills

Customer Focus

Drive for Results

Creativity

Problem-Solving

Humility

Integrity

Building Effective Teams

Building Relationships

Job description

Job description

The Assistant Store Manager, reporting to the Store Manager, plays a key role in managing all aspects of the store's operations. This role involves driving sales through motivation and support of the staff, guiding the sales team to provide exceptional customer service for sales growth, and meeting operational objectives and ensuring adherence to company policies and procedures. Assistant Store Manager has to possess the following Swatch Core Competencies: Customer Focus, Drive for Results, Creativity, Problem-Solving, Humility, Integrity, Building Effective Teams and Relationships.

Starting base pay of $45,000.00 plus monthly performance bonus.

Benefits:

• Paid Vacations
• Paid sick days
• Health benefits, including dental and vision coverage.
• Life insurance
• RRSP contributions with company match
• Company Discount

Responsibilities include:

• Customer Service & Sales Generation: Coaching the sales team to enhance customer experiences and achieve sales targets, ensuring product knowledge, and monitoring performance.
• Operations: Assisting in managing store efficiency, adhering to procedures, inventory control, and addressing inventory discrepancies.
• Personnel Management: Supporting recruitment, development, and disciplinary processes, contributing to staff evaluations and development plans.
• Visual Merchandising: Helping maintain store presentation standards.
• Other: Upholding workplace safety, serving as a role model for company policies and procedures.

Working Conditions:

Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.

Employment Status:

Full-Time: 40 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 40 hours per week, including certain holidays and blackout dates.