Assistant Store Manager Canada

Journeys; Saint John; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading retail company seeks a Co-Manager to assist in recruiting, training, and managing store personnel. The role involves achieving sales goals, supervising operations, and providing excellent customer service in a dynamic retail environment.

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

Vacation

Employee Discounts

Qualifications

• Prior retail management experience preferred.
• 6–12 months retail sales experience.

Responsibilities

• Assist in recruiting and hiring high-caliber employees.
• Train and develop a successful sales team.
• Supervise daily store operations.

Skills

Interpersonal Skills

Customer Service

Desire to Succeed

Willingness to Learn

Job description

Company Overview

Journeys is a teen retail leader specializing in footwear and unique specialty items including apparel, backpacks, hats, and accessories. With over 800 stores across all 50 US states, Puerto Rico, and Canada, we offer popular brands such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs, and Hey Dude. We engage in strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and community involvement through charitable events and volunteer programs. Journeys is more than just a retailer; it is a part of teen and youth culture. Our stores feature an energetic environment, passionate staff, and an inclusive atmosphere that encourages self-expression. Journeys is an attitude you can wear.

We are always looking for great people to join our team! For more information, visit: www.journeys.com/careers

Why Work for Journeys?

• We celebrate and reward success!
• Rapid promotion opportunities for top performers — we promote from within
• We are a family with an Attitude That Cares
• We encourage you to embrace your individuality
• You get to work in a fun environment with the coolest people around
• We conduct business with integrity and passion
• Excellent benefits and employee discounts
• Compensation includes base pay, sales commission, and bonus potential*

Job Summary

Assist Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel to achieve sales goals, control expenses, and protect company assets.

Essential Job Functions

1. Meet and exceed sales goals and performance standards
2. Assist in recruiting and hiring high-caliber employees
3. Train and develop a successful sales team
4. Provide feedback, coaching, and enforce policies
5. Implement company initiatives according to standards
6. Recognize and develop talented staff for growth
7. Supervise daily store operations in the absence of Store Manager and Manager In Training
8. Manage Loss Prevention practices
9. Communicate store needs effectively
10. Resolve customer issues efficiently
11. Provide a fun, full-service customer experience
12. Complete bank deposits
13. Demonstrate and embody Journeys' culture

Job Requirements

• Prior retail management experience preferred
• 6–12 months retail sales experience
• Excellent interpersonal and customer service skills
• Desire to succeed in a fast-paced retail environment
• Willingness to learn
• Completion of training programs for Co-Manager or equivalent
• Ability to work 45 hours per week, including nights and weekends
• Ability to lift up to 50 pounds and stand for long periods
• Must be at least 18 years old

Pay and Benefits

For more details, visit: www.journeys.com/careers. Benefits may include medical, vision, dental insurance, vacation, and community service hours, varying by location. For clarification, see: www.benefitsatgenesco.com.

Pre-Application Disclosures

We are an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications. Reasonable accommodations are available upon request. Contact: [e-mail] or call [phone].