Assistant Store Manager - Back-end Operations

J.D. Irving, Limited; Prince Edward Island; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading retail company in Prince Edward Island is seeking an Assistant Store Manager for Back-End Operations. This pivotal role involves managing operations in the Lumber Yard and building materials departments, ensuring stocks are maintained, and fostering an excellent customer service environment. Ideal candidates will have over 3 years in a leadership role, exceptional communication skills, and a flexible schedule to respond to retail needs. The position includes a competitive salary and eligibility for bonuses.

Benefits

Competitive salary

Annual bonus incentives

Qualifications

• 3+ years in a leadership/supervisory role.
• Excellent verbal and written communication skills.
• Openness to continuous improvement and responsibility for independent learning.

Responsibilities

• Manage shrink and ensure accurate inventory counts.
• Maintain organized and safe yard standards.
• Engage and motivate team members with regular check-ins.

Skills

Retail management

Leadership

Communication skills

Customer service

Technology utilization for project management

Tools

Microsoft Office Suite

Kronos

D365

Job description

Here at KENT, we know our success is based on the fearless leadership of our teams. Each of our retail locations has unique needs to best serve both its clients and staff, and we empower our managers to manage multiple aspects of their businesses as if it were their own. Assistant Store Managers Back-End Operations are responsible for all operations within the ‘back-end’ of the business including the Lumber Yard and LBM (lumber and building materials) departments, including maintaining safety standards, delivering financial results, merchandising, providing first-class customer service experience, and developing their people. This role offers a competitive salary with eligibility for annual bonus incentives.

Qualifications

• Retail management is considered an asset
• 3+ years in a leadership/ supervisory role
• Excellent communication skills, verbal and written
• Exceptional customer service skills
• Ability to leverage technology for project management, analysis, and solving problems (including Microsoft Office Suite)
• Openness to continuous improvement and responsibility for independent learning
• Flexible schedule based on retail needs
• Shrink and inventory control
• 21+ years of age due to the forklift training requirement (in-house to be provided), previous forklift experience is considered an asset

Responsibilities

• Oversee and manage shrink, ensuring accurate inventory counts and maintaining inventory integrity.
• Maintain high yard standards, ensuring the workspace is organized and safe for both employees and customers.
• Engage and motivate team members through regular check-in’s, coaching, and providing constructive feedback.
• Drive profitability by executing sales strategies focused on lumber and lumber building materials (LBM).
• Analyze sales performance and implement initiatives to enhance sales growth.
• Manage fleet operations, ensuring timely and efficient delivery of products to customers. (Optional dependent on store)
• Support team development through training programs and fostering a positive work environment.
• Ensure proficiency in software usage to enhance productivity and streamline daily operations: Microsoft Suite applications, including Excel, Word and Outlook. Operate Kronos for timekeeping and attendance management and D365 for managing customer interactions, sales processes, and inventory tracking.