Assistant Store Manager

The SWATCH Group; Victoria, Toronto; On-site; CAD 45,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager to lead a dynamic sales team in delivering exceptional customer service and driving sales growth. This role is pivotal in managing store operations, ensuring adherence to company policies, and fostering a motivating environment for staff development. The ideal candidate will possess strong leadership qualities and a passion for retail, contributing to a positive shopping experience. With competitive pay and a range of benefits, this opportunity is perfect for those looking to advance their career in a vibrant retail setting.

Benefits

Paid Vacations

Paid sick days

Health benefits

Life insurance

RRSP contributions with company match

Company Discount

Qualifications

• Strong customer service skills with a focus on sales generation.
• Ability to motivate and coach a team effectively.

Responsibilities

• Coaching the sales team to enhance customer experiences and achieve sales targets.
• Assisting in managing store efficiency and inventory control.

Skills

Customer Focus

Drive for Results

Team Building

Creativity

Problem Solving

Integrity

Job description

Job description

The Assistant Store Manager, reporting to the Store Manager, plays a key role in managing all aspects of the store's operations. This role involves driving sales through motivation and support of the staff, guiding the sales team to provide exceptional customer service for sales growth, and meeting operational objectives and ensuring adherence to company policies and procedures. Assistant Store Manager has to possess the following Swatch Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem Solving, and Humility and Integrity.

Starting base pay of $45,000.00 plus monthly performance bonus.

Benefits:

• Paid Vacations
• Paid sick days
• Health benefits, including dental and vision coverage.
• Life insurance
• RRSP contributions with company match
• Company Discount

Responsibilities include:

• Customer Service & Sales Generation: Coaching the sales team to enhance customer experiences and achieve sales targets, ensuring product knowledge, and monitoring performance.
• Operations: Assisting in managing store efficiency, adhering to procedures, inventory control, and addressing inventory discrepancies.
• Personnel Management: Supporting recruitment, development, and disciplinary processes, contributing to staff evaluations and development plans.
• Visual Merchandising: Helping maintain store presentation standards.
• Other: Upholding workplace safety, serving as a role model for company policies and procedures.

Working Conditions:

Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.