Assistant Store Manager

Dollarama; Vancouver; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Pension plan

Training program

Career development

Job summary

Dollarama is seeking an Assistant Store Manager to support daily store operations in Vancouver, contributing to customer satisfaction and sales goals. You will step in as Manager on Duty when the Store Manager is absent, guiding the team with a hands-on leadership style.

Responsibilities include staff training, merchandising, stock handling, and cash management, while upholding safety and visual standards. This role offers growth opportunities within a diverse retail environment.

Qualifications

• Minimum 2 years of retail experience.
• At least 2 years in a supervisory or management role.
• Open availability (days, evenings, weekends).
• Strong leadership and communication skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Assist Store Manager with operations and staff management.
• Oversee merchandising, stocking, and shipments.
• Deliver exceptional customer service and resolve issues.
• Train, coach, and develop employees.
• Perform cash management and opening/closing duties.
• Ensure store safety and maintain cleanliness.
• Hire and evaluate team performance.

Skills

Leadership

Customer service

Staff management

Decision making

Communication

Multitasking

Job description

The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store Manager’s absence.

Daily Tasks (but not limited to)

• Assisting the Store Manager with operations and staff management.
• Helping with merchandising, stocking, and unpacking daily shipments.
• Providing exceptional customer service and resolving escalated issues.
• Training, coaching, and developing employees.
• Performing cash management, store opening and closing duties as needed.
• Assigning tasks to the team and ensuring store safety and cleanliness.
• Conducting regular performance evaluations and providing feedback.
• Ensuring adherence to company policies and safety standards.
• Maintaining visual merchandising standards.
• Responsible for hiring and performance management.

What Do You Need to Succeed?

• Minimum of two (2) years of retail experience.
• At least two (2) years in a supervisory or management role.
• Open availability (day, evening, weekend).
• Strong leadership, communication, and decision‑making skills.
• Ability to multitask and prioritize in a fast‑paced environment.

Why Join Our Team?

• Stimulating and diverse working environment.
• Competitive compensation and benefits package*
• Company matched pension plan*
• Tailor‑made training and integration program.
• Career development opportunities within the company.
• Applicable to full‑time employees only. Full‑time status is achieved after 25 hours/week for sixteen consecutive weeks (with one week grace period below 25 hours).

Artificial intelligence is used solely as an evaluation tool to support the recruitment process. It never makes rejection decisions. All final decisions are made by a human recruiter.