Assistant Store Manager

J.D. Irving; Truro; On-site; CAD 55,000 - 70,000; Full time

Benefits offered by this job

Wellness Program

Employee Assistance Plan

Employee Discounts

Medical, Dental, Vision, RRSP Matching

Job summary

Kent Building Supplies is seeking an Assistant Store Manager to own store operations, lead a diverse team, and deliver exceptional customer experiences across Retail, Pro, and Install Sales segments in a dynamic multi-business retail environment.

This hands-on leadership role oversees multiple departments, drives cross-department collaboration, and focuses on safety, engagement, and strong financial results. Competitive salary with annual bonus eligibility.

Qualifications

• 5+ years in retail management.
• Excellent verbal and written communication.
• Comfort with technology and retail systems.
• Growth mindset and willingness to learn.
• Ability to manage variable scheduling.

Responsibilities

• Partner with Department Managers to ensure consistent execution across Retail, Pro, and Install Sales operations.
• Oversee sales floor to ensure departments are well-stocked, clean, and visually appealing.
• Help implement strategies that support multiple revenue streams while meeting sales and margin targets.
• Coach, train, and support Department Managers and associates across the store.
• Resolve customer concerns with empathy and efficiency to deliver exceptional experiences.
• Oversee inventory accuracy and loss prevention practices across departments.
• Promote a safe, compliant, and well-organized store environment.
• Collaborate with Store Manager and leadership team to align priorities and expectations.
• Leverage tools such as Microsoft Office, Kronos, and D365 for scheduling, reporting, and execution.

Skills

Communication skills

Technology fluency

Retail systems proficiency

Leadership and coaching

Flexible scheduling

Tools

Microsoft Office

Kronos

D365

Job description

At Kent Building Supplies, we believe that strong, inclusive leadership drives success. We’re looking for an Assistant Store Manager who is ready to take ownership of store operations, lead a diverse team, and deliver an exceptional customer experience in a dynamic, multi‑business retail environment.

Kent stores operate as several distinct yet interconnected businesses under one roof. In addition to our core home improvement retail operation, we serve Pro customers and deliver Install Sales solutions—each with unique customer needs, sales approaches, and operational requirements. As an Assistant Store Manager, you will play a key role in supporting how these business lines work together, ensuring alignment, consistency, and execution across the store.

This is a hands‑on leadership role where you will oversee multiple departments, support cross‑department execution, develop leaders, and help drive strong financial and operational results. Success in this role requires the ability to balance competing priorities, manage complexity, and lead teams across multiple revenue streams—while maintaining high standards for safety, customer experience, and associate engagement.

This position offers a competitive salary with eligibility for annual bonus incentives.

Responsibilities

As an Assistant Store Manager, you’ll play a key role in the day‑to‑day operations of the store, ensuring a seamless experience for customers and an engaging, well‑led environment for associates. Your responsibilities will include:

• Supporting cross‑department execution: Partner with Department Managers to ensure consistent execution across Retail, Pro, and Install Sales operations.
• Leading the sales floor: Ensure departments are well‑stocked, clean, and visually appealing to create a welcoming and productive shopping environment.
• Driving sales performance: Help implement strategies that support multiple revenue streams while meeting overall store sales and margin targets.
• Developing leaders and teams: Coach, train, and support Department Managers and associates, building bench strength and leadership capability across the store.
• Delivering exceptional customer experiences: Ensure a high standard of service for Retail, Pro, and Install customers by resolving concerns with empathy and efficiency.
• Managing inventory and shrink: Oversee inventory accuracy and loss prevention practices across departments.
• Maintaining safety and operational standards: Promote a safe, compliant, and well‑organized store environment.
• Collaborating with store leadership: Work closely with the Store Manager and leadership team to align priorities, communicate expectations, and drive accountability.
• Using retail systems effectively: Leverage tools such as Microsoft Office, Kronos, and D365 to support scheduling, reporting, and operational execution.

Qualifications

• 5+ years in retail management
• Excellent communication skills, verbal and written
• Comfort with technology and retail systems
• A growth mindset and commitment to continuous learning
• Flexibility to work a variable schedule based on retail business needs

What we Offer

• Wellness Program
• Employee and Family Assistance Plan
• Employee Discounts
• Medical, Dental, Vision, RRSP Matching, and PTO benefits
• Growth and development opportunities through KENT and the greater J.D. Irving, Limited organization

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Job Info

• Job Identification 9956
• Job Category Retail
• Posting Date 05/15/2026, 01:27 PM
• Job Schedule Full time