Assistant Store Manager

The Brick; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

The Brick, a leading retailer, is seeking a management team member to enhance customer service and drive sales. The ideal candidate will have strong leadership skills with a proven track record in retail, ensuring an excellent store environment and team performance. This role offers opportunities for career progression and a comprehensive benefits package.

Benefits

Health, Dental and Paramedical Services

Competitive remuneration package

Ongoing personal and professional development

Employee discounts

Qualifications

• Minimum 2 years retail sales or customer service experience.
• 1-2 years retail supervisory or management experience.
• Proven track record in customer service and sales.

Responsibilities

• Conduct hiring, scheduling, and training of the sales team.
• Maintain excellence in store merchandising and customer service.
• Achieve sales and margin targets while controlling expenses.

Skills

Customer Service

Leadership

Negotiation

Time Management

Education

High school diploma or equivalent

Post secondary education

Job description

Is this job for you?

Do you believe in putting the customer first?

Are you a team player and do you have an incredible sense of leadership?

Are you motivated by achievement goals?

The Brick is actively seeking to expand our management team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations! This position reports to the Store Manager.

Responsibilities

• Maintain excellence in store merchandising, detail and customer service
• Conduct hiring, scheduling and training of the sales team
• Develop employees through goal setting, coaching and formal performance appraisals
• Implement all sales programs
• Increase delivered sales, Closing Ratio and “Return On Customer”
• Achieve sales and margin targets while controlling expenses
• Organize and plan promotions and marketing events
• Lead daily team talks and sales meetings
• Understand, implement, maintain and ensure compliance with all Brick Group policies and procedures
• Community involvement

Qualifications

• High school diploma or equivalent; post secondary education an asset
• Minimum 2 years retail sales or customer service experience
• 1-2 years retail supervisory or management experience
• Proven track record in customer service and sales
• Excellent verbal and written communication skills
• Highly developed negotiating and closing skills
• Ability to lead, develop and motivate a sales team
• Excellent time management skills and work ethic
• The ability to promote an extreme level of excellence and pride in store detail
• Flexibility to work any shift, including evenings and weekends

Why The Brick?

• A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• Employee discounts
• A dynamic environment to showcase your leadership talents.

Apply now

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to [e-mail]