Assistant Store Manager

JD Sports / Livestock / Size?; Richmond; On-site; CAD 43,000 - 50,000; Full time

Job summary

JD Sports is seeking an Assistant Store Manager for their Richmond Centre location. This role offers a chance to shape customer experiences and foster team growth in a dynamic retail environment. The ideal candidate will have retail management experience and a passion for streetwear culture.

Qualifications

• Minimum 2 years of retail management experience.
• Passion for streetwear and sneaker culture.
• Confident in engaging customers.

Responsibilities

• Ensure high customer satisfaction by being knowledgeable about all products.
• Train and develop a team focused on delivering exceptional experiences.
• Achieve sales targets and key KPIs.

Skills

Customer satisfaction

Retail management

Team training

Problem-solving

Financial analysis

Leadership

Adaptability

Job description

6551 Number 3 Rd Unit #1636 & 1638a, Richmond, BC V6Y 2B6, Canada Req #207

Tuesday, May 27, 2025

Workplace Type: On-site

Job Type: Full-Time, Permanent
Salary: $43,000 to $50,000 per year

The Team:

JD Sports is a sports-fashion retail company aiming to inspire the emerging generation of globally minded consumers through the universal culture of sport, music, and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. As our retail stores expand across Canada, we are committed to developing talent that fosters an inclusive and diverse work culture. JD sets the global standard for retail experience by delivering authentic brands in a premium environment.

The Role:

We are looking for an Assistant Store Manager at our Richmond Centre location! Join our growing team at JD Sports Canada. Your main responsibilities will include delivering excellent customer experiences, fostering team growth, and ensuring operational excellence through managerial tasks such as scheduling, inventory management, and employee performance evaluation.

Key Duties/Responsibilities:

• Ensure high customer satisfaction by being knowledgeable about all products.
• Train and develop a team focused on delivering exceptional experiences through coaching and feedback.
• Achieve sales targets and key KPIs.
• Manage sales, customer experience, merchandising, visual presentation, and operations.
• Act as a liaison between customers, sales associates, and store leadership.
• Share expertise on products and trends to meet customer needs.
• Stay informed about current and upcoming products and trends.
• Contribute to a positive and inclusive work environment.
• Support key initiatives in partnership with the Store Manager.
• Proactively grow the business through community outreach.
• Prioritize company culture, personal growth, and self-awareness.
• Provide outstanding customer experiences consistently.

Skills/Experience/Knowledge Needed:

• Minimum 2 years of retail management experience.
• Passion for streetwear and sneaker culture.
• Experience supervising, training, and coaching sales associates.
• Confident in engaging customers and delivering elevated experiences.
• Enthusiastic about interacting with customers and athletic products.
• Strong problem-solving, decision-making, and financial analysis skills.
• Resourceful and adaptable in a dynamic retail environment.
• High ethics, integrity, and trustworthiness.
• Flexible availability, including nights, weekends, and holidays.
• Inspirational leadership with warmth, compassion, and a drive to exceed results.