Assistant Store Manager

Michael Kors (Capri); Ottawa; On-site; CAD 27,000 - 32,000; Full time

Benefits offered by this job

Generous Personal and Vacation Days

Internal mobility across brands

Cross-brand Discount

Exclusive Employee Sales

Paid Parental Leave

401k Match

Clothing Allowance

Job summary

Michael Kors in Ottawa, Canada is seeking an Assistant Store Manager to lead a dynamic team and deliver an elevated customer experience. You will drive key opening and closing tasks, coach associates on fashion trends, and build lasting client relationships while promoting Omni‑channel sales.

The role requires 3+ years of retail management, strong English communication, and flexibility to work in a fast-paced environment; salary and benefits reflect market standards.

Qualifications

• 3+ years of relevant retail management experience.
• Proficiency in reading, speaking and writing in English required.

Responsibilities

• Drive results through delivering an elevated customer experience.
• Lead opening and closing duties and operational tasks.
• Grow personal development in a fast-paced store.
• Coach team on trends, styling, and selling techniques to build client relationships.
• Maintain high service standards while leading and multitasking.
• Build a client book to drive traffic and engagement.
• Drive Omni channel sales using available tools and tech.

Skills

Retail management

Team leadership

Customer service

Job description

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

ASSISTANT STORE MANAGER

WHO YOU ARE:

Our leaders at Michael Kors are stylish, fashion forward individuals who have a drive to achieve results and a passion for customer engagement. A successful Assistant Manager will work alongside a team that is focused on the client experience and building lasting relationships. You are a strategic business driver that motivates the team and executes effective day to day business and operational processes. You will help foster and work in a fun, inspiring and rewarding environment with opportunities for development and growth.

WHAT YOU'LL DO:

• Drive results through delivering an elevated customer experience
• Lead and execute key opening and closing duties and operational tasks.
• Demonstrate flexibility and desire for individual growth in a fast-paced store environment
• Foster customer relationships through developing and coaching team on knowledge of current trends, styling, and selling techniques.
• Ensure the highest level of customer service standards while exercising leadership and multi-tasking capabilities with excellence.
• Build a client book through establishing client relationships to drive additional traffic and create client engagement
• Drive Omni channel sales by utilizing all available tools and technology

YOU'LL NEED TO HAVE:

• 3+ years of relevant retail management experience
• Proficiency in reading, speaking and writing in English required
• Authorization to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment visa at this time.
• Ability to meet store scheduling and availability expectations, including the ability to work a flexible schedule, including weekends, holidays, and high retail traffic and sales days, including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.

WE'D LOVE TO SEE:

• A self-starter with the ability to mentor and continue to develop personal leadership qualities
• Energetic, motivated and engaging; a true brand ambassador with a love for fashion
• Knowledge of clienteling with the ability to build lasting customer relationships
• Customer service obsessed; ability to sell with a passion for styling and love for fashion
• Technologically savvy individual with an entrepreneurial spirit

MICHAEL KORS PERKS:

• Generous Personal and Vacation Days
• Internal mobility across brands
• Cross-brand Discount
• Exclusive Employee Sales
• Paid Parental Leave
• 401k Match
• Clothing Allowance

PHYSICAL REQUIREMENTS:

• Ability to stand and walk for extended periods (up to 8 hours per shift).
• Ability to lift and carry up to 30 pounds.
• Ability to reach overhead, bend, kneel, and stoop.
• Ability to handle merchandise and operate point-of-sale equipment.
• Ability to visually assess merchandise and customer needs.
• Ability to communicate clearly with customers and team members in both written and verbal formats.
• Ability to work in busy environments, including but not limited to working under bright lights, with music, and during peak traffic hours.

Michael Kors is committed to providing reasonable accommodation to qualified individuals with disabilities

The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [e-mail].

In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.

Compensation Range:

19.50 - 23.00 CAD