Assistant Store Manager

Pandora; Northwestern Ontario; On-site; CAD 45,000 - 55,000; Full time

Job summary

A global jewelry brand is seeking an experienced Assistant Store Manager to enhance customer experiences and support sales. The role involves engaging customers, mentoring staff, and achieving store sales goals. Ideal candidates have leadership experience and excellent communication skills, with a flexible schedule combining nights and weekends. This position offers competitive compensation and extensive benefits including growth opportunities.

Benefits

Competitive compensation with bonuses

Comprehensive health benefits

Extensive PTO and vacation policy

Growth opportunities and tuition reimbursement

Qualifications

• At least 2 years of leadership experience in a high-performance selling environment.
• Strong written and verbal communication skills.
• Sharp business acumen and analytical skills.

Responsibilities

• Engage customers on the sales floor to drive sales.
• Support the Store Manager in store's success.
• Coach and inspire sales team for KPI goals.

Skills

Leadership experience

Strong communication skills

Business acumen

Time management

Proficiency in Microsoft Office 365

Retail POS systems

Job description

Pandora @ Intercity Shopping Centre

As the largest jewelry brand in the world, we give a voice to millions of people's loves every day. Our beautiful products empower people worldwide to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed and can turn into positive impact in a heartbeat, we dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About The Team

The Assistant Store Manager (ASM) will be a passionate Pandora fan. As the ASM, you will immerse yourself in our brand, culture, and products, taking pride in delivering exceptional customer experiences. You will support the Store Manager and be instrumental in our store's success. Spend quality time on the sales floor, engaging with customers and working alongside the team to drive sales.

Please note, this job requires completing an assessment emailed upon application submission.

Our Assistant Store Managers excel when they:

• Embrace the store culture with passion for our brand, shining as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building genuine connections with our fans.
• Strive beyond KPIs, setting new records and achieving remarkable success.
• Create unforgettable shopping moments by displaying excellent product knowledge and fostering brand loyalty.
• Coach and inspire the sales team, providing real-time feedback to achieve KPI goals.
• Build loyal fans through authentic engagement and lasting connections.
• Attract and bring in top talent through seasonal and core hiring efforts.
• Uphold merchandising and operational standards for smooth, on-brand store operations.
• Perform all other duties as assigned.

Qualifications

• At least 2 years of leadership experience in a high-performance selling environment.
• Strong communication skills, both written and verbal, with a sense of care and the ability to connect at all organizational levels.
• Sharp business acumen and analytical skills to deliver positive results.
• Excellent time management, prioritization, and delegation skills.
• Proficiency in Microsoft Office 365 and retail POS systems.
• At least 18 years old with proof of identity and work eligibility.
• Flexible schedule including nights, weekends, and holidays, with the ability to stand for extended periods and lift 50+ pounds.

Benefits

• Competitive compensation package with base salary and bonuses, plus 401K plan.
• Extensive benefits including Medical, Dental, Vision, Disability, Life & AD&D insurance, and product discounts.
• Growth opportunities with learning and development programs, LinkedIn Learning, tuition reimbursement, and more.
• PTO including vacation, personal days, sick leave, birthdays, holidays, and celebration days.

About Pandora

Pandora designs, manufactures, and markets hand-finished jewelry made from high-quality materials at affordable prices. Our jewelry is sold in over 100 countries through more than 6,800 points of sale, including 2,700+ concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide. We are committed to sustainability, aiming for carbon neutrality by 2025, and actively reduce emissions across our value chain. Pandora is listed on Nasdaq Copenhagen and reported DKK 23.4 billion in revenue in 2021.

About Pandora NAM

The North American team includes over 115 employees in New York & Baltimore, 80+ in our Logistics Center in Maryland, 100 in field roles, and 3,900+ in stores. The US & Canada are Pandora’s largest markets, with over 1,400 points of sale, including 420+ concept stores, with more than 300 owned and operated by Pandora.