Assistant Store Manager

Crocs, Inc.; Nisku; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading footwear company in Nisku is seeking an Operations Assistant Manager to oversee store operations, deliver exceptional service, and empower team members. The ideal candidate has 2-3 years of retail experience, strong leadership skills, and a passion for achieving sales goals. This position offers a competitive salary ranging from $23.00 to $27.00 per hour, along with benefits and incentives.

Benefits

Medical insurance

Dental insurance

Vision insurance

Paid time off

Qualifications

• Must be 18 years or older.
• 2-3 years of retail experience, preferably with store leadership roles.
• Demonstrated leadership abilities and a passion for empowering teams.
• Flexibility for nights, weekends, holidays, and extended hours.
• Physical ability to move merchandise and stand for long periods.

Responsibilities

• Deliver outstanding service to consumers using our C.H.A.R.M service model.
• Coordinate, delegate, prioritize, and meet store deadlines.
• Support team members in daily retail operations.
• Lead by example and collaborate with Store Management.

Skills

Leadership abilities

Strong communication skills

Retail experience

Team collaboration

Sales-driven techniques

Job description

Overview

As an Operations Assistant Manager, you will play a crucial role in providing outstanding service to our consumers daily. Your responsibilities include overseeing opening and closing procedures, educating team members about products and promotions, and driving sales targets to achieve company goals. This position offers opportunities for growth alongside talented colleagues and industry partners.

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M service model
• Proactively contribute to creating an enjoyable team environment that encourages sharing suggestions, ideas, and concerns
• Coordinate, delegate, prioritize, and meet store deadlines, ensuring follow-up on daily activities
• Learn and assist in various store departments including customer service, product knowledge, visual presentation, and stock management
• Support team members in daily retail operations such as POS system management, stock replenishment, pricing, markdowns, loyalty programs, and maintaining cleanliness
• Lead by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs Asset Protection policies, including shortage prevention, inventory control, and compliance

What You'll Bring to the Table

• Must be 18 years or older
• 2-3 years of retail experience, preferably with store leadership roles
• Demonstrated leadership abilities and a passion for empowering teams and driving results
• Strong communication skills (written and verbal) with store teams, managers, and corporate partners
• A valid driver’s license and clean driving record (may be required)
• Desire to succeed in a fast-paced retail environment
• Flexibility for nights, weekends, holidays, and extended hours, with regular attendance essential
• Physical ability to move merchandise, climb ladders, lift up to 30 pounds, stand for long periods, and perform related tasks

The company is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or other protected classifications.

Position Details

• Title: Assistant Store Manager
• Salary Range: $23.00 - $27.00 per hour, dependent on experience and location
• Eligible for incentive programs and benefits including medical, dental, vision, life insurance, disability coverage, paid time off, and voluntary benefits