Assistant Store Manager

Pandora; Montreal; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading jewelry brand in Montreal is seeking an Assistant Store Manager to enhance customer experiences and drive sales. The ideal candidate will have at least 2 years of leadership experience in retail and a passion for brand advocacy. This full-time role offers competitive compensation, benefits, and growth opportunities. Candidates must be flexible with their work schedule and enjoy engaging with customers.

Benefits

Competitive compensation including base salary and bonuses

Extensive benefits: Medical, Dental, Vision

Growth opportunities and learning programs

PTO including vacation and holidays

Qualifications

• At least 2 years of experience in a high-performance sales environment.
• Strong communication skills, both written and verbal.
• Excellent time management and delegation skills.
• Flexibility to work nights, weekends, and holidays.

Responsibilities

• Support the Store Manager in driving sales and delivering customer experiences.
• Coach and inspire the sales team to achieve KPI goals.
• Maintain operational standards for smooth store operations.
• Build loyal customer relationships and attract top talent.

Skills

Results-oriented leadership

Strong communication skills

Analytical thinking

Time management

Retail POS system knowledge

Tools

Microsoft Office 365

Job description

Join to apply for the Assistant Store Manager role at Pandora

Pandora @ Montreal Eaton Centre- Store #996

As the largest jewelry brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About The Team

The Assistant Store Manager (ASM) will be a passionate Pandora enthusiast. As the ASM, you will immerse yourself in our brand, culture, and products, delivering exceptional customer experiences. You will support the Store Manager and play a key role in our store's success. Spend quality time on the sales floor, engaging with customers and working alongside the team to drive sales.

• Please note, this role requires completing an assessment emailed upon application submission.

Our Assistant Store Managers excel when they:

Embrace the store culture with passion for our brand, shining as extraordinary brand ambassadors.

Strive to exceed individual and store sales goals by building genuine connections with customers.

Go beyond targets and KPIs, setting new records and achieving remarkable success.

Create memorable shopping moments through excellent product knowledge and brand loyalty.

Coach and inspire the sales team, fostering accountability and providing real-time feedback to achieve KPI goals.

Build loyal customer relationships beyond transactions.

Attract and bring in top talent for Pandora through seasonal and core hiring efforts.

Maintain merchandising and operational standards for smooth, on-brand store operations.

Perform other duties as assigned.

Qualifications

Results-oriented leader with at least 2 years of experience in a high-performance sales environment.

Strong communication skills, both written and verbal, with a caring approach.

Sharp business acumen and analytical thinking to deliver positive results.

Excellent time management, prioritization, and delegation skills.

Knowledge of Microsoft Office 365 and retail POS systems.

At least 18 years old with proof of identity and work eligibility.

Flexible schedule including nights, weekends, and holidays, with physical ability to stand for extended periods and lift 50+ pounds.

Benefits

Competitive compensation including base salary and bonuses, 401K plan.

Extensive benefits: Medical, Dental, Vision, Disability, Life insurance, product discounts.

Growth opportunities with learning and development programs, LinkedIn Learning, tuition reimbursement.

PTO including vacation, personal, sick days, and paid holidays.

About Pandora

Pandora designs, manufactures, and markets high-quality, affordable jewelry. With over 6,800 points of sale in more than 100 countries, including 2,700+ concept stores, Pandora is a global leader in jewelry.

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and is committed to sustainability and reducing emissions. The company is listed on Nasdaq Copenhagen and reported DKK 23.4 billion revenue in 2021.

Pandora’s recruitment process is transparent and fair, encouraging applicants to refrain from including personal identity details to promote equality.

About Pandora NAM

The North American team includes over 115 employees in the USA & Canada, with stores, logistics, and field staff supporting over 1,400 points of sale, including 420+ concept stores.

Pandora @ Montreal Eaton Centre- Store #996

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Sales and Business Development

Industry: Retail, Luxury Goods, Jewelry

Apply now to join our team and craft your career with Pandora!