Assistant Store Manager

Columbia Sportswear; Mississauga; On-site; CAD 50,000 - 65,000; Full time

Job summary

Join a leading outdoor apparel company as an Assistant Store Manager, where you will lead a diverse team to enhance consumer engagement and drive sales. You will provide training, develop strategies, and ensure effective store operations while fostering a positive environment focused on teamwork and customer service.

Benefits

Health Coverage

Pension

Wellness Programs

Paid Time Off

Employee Discounts

Qualifications

• 5+ years of relevant experience.
• No specific education required; High School Diploma or GED preferred.

Responsibilities

• Lead Sales Associates and Supervisors to engage consumers.
• Train and coach staff on selling skills.
• Develop weekly store schedules.

Skills

Leadership

Communication

Sales Skills

Problem Solving

Education

High School Diploma or GED

Tools

Inventory Systems

Point of Sales (POS) Systems

Job description

ABOUT THE POSITION

Our store leadership teams are essential to our business, with over 430 retail stores worldwide. They ensure effective store operations, develop strategies and procedures, and guide team members to create memorable consumer experiences. Our mission is “Connecting Active People with Their Passions.”

As an Assistant Store Manager, you will lead Sales Associates and Supervisors to engage consumers and foster brand loyalty. You will provide ongoing training and coaching on products, technologies, and selling skills to help associates recommend products and influence buying decisions. You will also develop strategies to improve consumer engagement, drive sales, and increase profitability. Supporting the store manager, you will help create an environment focused on inclusion, teamwork, customer service, and productivity by being a positive role model and leader.

HOW YOU’LL MAKE A DIFFERENCE

• Provide leadership and direction to a diverse team of supervisors and associates to meet performance and operational standards.
• Create an engaging shopping experience that expands our consumer base, ensuring staff have in-depth product and technology knowledge.
• Train and coach staff on selling skills that influence consumer decisions. Assist with interviewing, hiring, and onboarding new team members.
• Support ongoing team development and participate in developing action plans for sales, operations, safety, and employee performance.
• Develop weekly store schedules and support the store in achieving labor and expense targets.
• Maintain inventory accuracy through effective receiving, replenishment, stockroom organization, and shrink controls.

YOU HAVE

• No specific education required; High School Diploma or GED preferred.
• 5+ years of relevant experience.
• Proficiency with Inventory and Point of Sales (POS) systems and other retail software.
• Experience in driving consumer engagement, personalized service, and selling skills.
• Ability to resolve technical and operational issues using sound judgment.
• Effective communication skills with team members and consumers.

JOB CONDITIONS

• Active environment, requiring constant movement and the ability to handle items weighing up to 40 lbs. may be required. Exposure to dust and noise possible.
• Occasional work in different locations.
• Clear communication abilities.
• Flexible schedule availability, adaptable to seasonal and business needs, in compliance with laws.

This description is a general overview of the role and responsibilities. Columbia Sportswear Canada is an equal opportunity employer and provides accommodations for applicants with disabilities. For accommodations, contact Human Resources at [e-mail] or 519-644-5000. Our benefits include health coverage, pension, wellness programs, paid time off, and employee discounts.