Assistant Store Manager

Rogers Communications, Inc.; Markham; On-site; CAD 45,000 - 65,000; Full time

Job summary

Rogers Communications is seeking an Assistant Store Manager to lead retail operations. This role emphasizes customer engagement, team coaching, and operational support within a dynamic retail environment. Candidates should be passionate about technology and customer service, with leadership skills that inspire collaboration and creativity.

Benefits

Competitive compensation

Flex health benefits

Mental Health support benefits

Employee discounts

Career growth opportunities

Qualifications

• Passion for influencing and inspiring teams.
• Ability to deliver on business plans and meet targets.
• Adaptability to work a flexible schedule.

Responsibilities

• Work with leaders to drive customer interactions.
• Coach the team for best-in-class customer experiences.
• Support store operations with creativity.

Skills

Leadership

Customer Engagement

Communication

Problem Solving

Job description

Select how often (in days) to receive an alert:

Assistant Store Manager

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

What does it mean to join our Rogers Team?

At Rogers, our retail team is the heart of our success. Assistant Store Managers are the leaders of tomorrow, and personaland professional development is at the core. If you are looking to further your career in Retail Management, this is the ideal role to propel you to the next rewarding opportunity.

As an Assistant Store Manager, you can expect to:

Work with accountable leaders to help drive positive, solution-based customer interactions and experiences

Encourage and coach your team to create best-in-class customer experiences and meet business goals

Receive ongoing training and development to ensure you have all the necessary skills to support the team

Support your store operations with a creative spirit that can adapt to an ever-changing environment

Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging

Participate in community events and outreach efforts to support local small businesses.

What’s in it for you:

Competitive compensation, with a lucrative management bonus program

One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada

Mental Health and support benefits- 100% coverage

Employee and Family Assistance Program benefit

Employee discounts that can offer up to 50% off our Rogers & Fido products and services

A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work

Advance your career growth and development opportunities

What we’re looking for:

You have a passion for influencing and inspiring teams

An ability to deliver on business plans to meet regional, and store targets

Leadership qualities which foster collaboration within the team

A progressive thinker with a desire to think outside the box

Ability to work a flexible schedule (ability to work 40 hours/week)

You are excited and inspired by technology

You meet the minimum age of majority (varies by province)

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 5000 Hwy. 7 East Unit 412 (5410), Markham, ON
Travel Requirements: Up to 10%
Posting Category/Function: Retail (Store Management / Corporate) & Store Management
Requisition ID: 322736

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ .

Posting Notes: Retail

Location:

Markham, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Job Segment: Retail Manager, Retail Operations, Store Manager, Equity, Retail, Finance