Assistant Store Manager

Pandora; Hamilton; On-site; CAD 45,000 - 60,000; Full time

Job summary

Join a leading jewelry brand as an Assistant Store Manager in Hamilton. We're looking for passionate individuals to deliver exceptional customer experiences, exceed sales goals, and inspire our team. Enjoy competitive compensation, growth opportunities, and a supportive work environment that values your passion for jewelry.

Benefits

Competitive compensation including bonuses

Comprehensive benefits including medical and dental

Growth opportunities with learning programs

PTO including vacation and personal leave

Qualifications

• At least 2 years of leadership experience.
• Flexible schedule including nights and weekends.
• Minimum age of 18 with proof of eligibility to work.

Responsibilities

• Support the Store Manager and drive sales.
• Coach and inspire the sales team.
• Maintain merchandising and operational standards.

Skills

Strong communication skills

Business acumen

Time management

Analytical skills

Tools

Microsoft Office 365

Retail POS systems

Job description

Limeridge Mall

As the largest jewelry brand in the world, we give a voice to millions of people's loves every day. Our beautiful products empower people worldwide to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About The Team

The Assistant Store Manager (ASM) will be a passionate Pandora fan. As the ASM, you will immerse yourself in our brand, culture, and products, taking pride in delivering exceptional customer experiences. This role supports the Store Manager and is key to our store's success. Spend quality time on the sales floor engaging with customers and working with the team to drive sales.

• Note: This job requires completing an assessment emailed after application submission.

Our Assistant Store Managers shine when they:

• Embrace the store culture with passion for our brand, where team members shine as brand ambassadors.
• Exceed individual and store sales goals by building genuine connections with our customers.
• Go beyond KPIs, setting new records and achieving success.
• Create memorable shopping moments with excellent product knowledge and brand loyalty.
• Coach and inspire the sales team, fostering accountability and providing real-time feedback.
• Build loyal customer relationships beyond transactions.
• Attract and bring in top talent for seasonal and core roles.
• Maintain merchandising and operational standards for smooth, on-brand store operations.
• Perform other duties as assigned.

Qualifications

• At least 2 years of leadership experience in a high-performance selling environment.
• Strong communication skills, both written and verbal, with a caring approach.
• Sharp business acumen and analytical skills to deliver positive results.
• Excellent time management, prioritization, and delegation skills.
• Proficiency in Microsoft Office 365 and retail POS systems.
• Minimum age of 18, with proof of identity and eligibility to work.
• Flexible schedule including nights, weekends, and holidays; ability to stand for long periods and lift 50+ pounds.

Benefits

• Competitive compensation, including base salary and bonuses, 401K plan.
• Comprehensive benefits: Medical, Dental, Vision, Disability, Life insurance, product discounts.
• Growth opportunities with learning programs, feedback, LinkedIn Learning, tuition reimbursement.
• PTO including vacation, personal, sick, birthday, and holiday leave.

About Pandora

Pandora designs, manufactures, and markets high-quality, affordable jewelry. Sold in over 100 countries through 6,800 points of sale, including 2,700+ concept stores. Headquartered in Copenhagen, with a focus on sustainability and innovation.

Our recruitment process is transparent and fair, encouraging applicants to refrain from including personal details that could lead to bias.

About Pandora NAM

The North American team includes over 115 employees across offices, logistics, field, and store locations. The US is Pandora’s largest market, with over 1,400 points of sale, including 420+ concept stores.