Assistant Store Manager

QE Home; Coquitlam; On-site; CAD 52,000 - 66,000; Full time

Benefits offered by this job

Competitive salary

Extended health & dental benefits (28+

Employee discount

EFAP (Employee & Family Assistance)

Online leadership training

QE Home University training program

Referral bonus

Job summary

QE Home is seeking an Assistant Store Manager to support store leadership in daily operations, coach a diverse team, and drive guest satisfaction. You’ll lead by example on the sales floor, uphold merchandising standards, and contribute to inventory control.

The role requires 2+ years of retail experience with supervisory exposure, strong communication, and a passion for home décor. This position offers a doorway to store leadership with growth opportunities.

Qualifications

• 2+ years of retail experience with 1–2 years in a supervisory role.
• Proven ability to coach and lead a diverse team.
• Strong guest focus and communication skills.
• Experience with merchandising and inventory management.
• Familiarity with POS systems.

Responsibilities

• Support Store Manager in daily operations: sales, merchandising, team leadership, and guest experience.
• Coach and provide feedback to team members to meet goals and grow.
• Foster a positive, inclusive work environment aligned with QE Home values.
• Meet or exceed daily, weekly, and monthly sales targets.
• Lead by example on the sales floor with product knowledge.
• Ensure visual merchandising standards are met and maintained.
• Assist in recruiting, training, and onboarding new team members.
• Assist in inventory management and loss prevention initiatives.
• Step into Store Manager role in the manager's absence to ensure continuity.

Skills

Retail leadership

Coaching & development

Guest experience

Sales goal attainment

Team motivation

Merchandising

Leadership by example

Tools

POS systems

Job description

Come Work With Us!

Join QE Home's vibrant retail team and help shape the guestexperience in one of Canada’s most beloved home décor destinations. As an Assistant Store Manager, you’ll support the Store Manager in driving store performance, inspiring your team, and delivering exceptionalguestservice. Your leadership will play a vital role in creating a warm, welcoming environment that reflects our brand’s commitment to comfort, style, and quality.

What You’ll Be Working On

• Supportingthe Store Manager in daily operations, including sales, merchandising, team leadership, andguestexperience.
• Providingcoaching and feedback to team members to help them meet performance goals and grow professionally.
• Fosteringa positive and inclusive work environment that aligns with QE Home’s values.
• Meetingorexceedingdaily, weekly, and monthly sales targets.
• Leadingby example on the sales floor, delivering exceptional service and product knowledge.
• Ensuringvisual merchandising standards are consistently met and exceeded.
• Helpingrecruit, train, and onboard new team members.
• Assistingin inventory management and loss prevention initiatives.
• Steppinginto the Store Manager role in their absence to ensure operational continuity.

The Physical Side of the Role

• Ability to stand for up to 8 hours.
• Ability to lift or carry up to 50 lbs.
• Ability to shift, push, reach, stretch, twist, bend, pull or maneuver weight over 50 lbs. to fold, stock and build or display merchandise. In addition, you may be required to change beds including moving a mattress to put on a bed skirt.
• Comfortable climbingladders formerchandising and stock.

What Will Set You Up for Success

• 2+ years of retail experience, with at least 1-2yearsin a supervisory role.
• A strong passion for home décor, design, and creating beautiful spaces.
• Ability to coach, motivate, and inspire a diverse team.
• Clear and confident communication skills, both verbal and written.
• Experience using POS systems and working in a fast-paced retail setting.
• Strong organizationaland operational skills.
• Ahands-on leadership style.

What You’ll Need to Thrive Here

• Enthusiastic, team-oriented, and adaptable.
• Guest-focused with a solution-oriented mindset.
• A self-starter who takes initiative and leads with positivity.
• Comfortable balancing operational tasks with aguest-first mentality.
• Committedto continuous learning and professional growth.
• Open availability including days, evenings,weekends,and holidays.

How We Invest in You

• Competitive salary – final compensation based on experience and skills.
• Extended health and dental benefits for those working 28+ hours.
• Employee discount program.
• Employee & Family Assistance Program (EFAP).
• Online training program and leadership development support.
• Receive a free set of sheets upon completing our QE Home University training program.
• Referral bonus program (up to $300).

Let’s Grow Together

At QE Home, we welcome unique paths and diverse experiences. If you're excited about thisopportunity,even if you don’t meet every singlerequirement,we encourage you to apply. We’re committed to creating an inclusive and accessible hiring process, and we’re here to support you every step of the way.

About QE Home

QE Home is a proudly Canadian company designing beautiful, affordable bedding and home décor since 1992. With over 70 stores nationwide and a growing online presence,we’repassionate about helping ourguestsand our teamfeel truly at home.

Every application is reviewed by a member of our team. We do not use artificial intelligence as part of our application screening or selection process.

This posting is for an existing vacancy that we are actively hiring to fill.