Assistant Store Manager

Michael Hill; Burnaby; On-site; CAD 50,000 - 60,000; Full time

Job summary

Michael Hill is seeking an Assistant Store Manager for their Burnaby location. This role involves driving sales, coaching team members, and delivering exceptional customer service while being part of a dedicated and diverse team. The company offers a competitive salary, training programs, and a supportive work environment, ensuring career growth and outstanding work-life balance.

Benefits

Tiered commission structure

Training programs

Competitive extended benefits package

Encouraging work environment

Recognition and awards events

Work-life balance with 4-week schedule

Qualifications

• Proven ability to deliver results in a driven sales environment.
• Confidence to oversee store operations alongside the Store Manager.
• Effective coach able to improve team performance.

Responsibilities

• Inspire team and drive sales while delivering exceptional service.
• Oversee operations in the absence of the Store Manager.
• Maintain multiple client relationships in a fast-paced environment.

Skills

Sales Driven

Customer Centric

Coaching

Job description

Michael Hill is a market leading, premium jewellery brand, operating a network of stores across Australia, New Zealand and Canada. Working with Michael Hillas a valued Assistant Store Manager you’ll be helping our customers mark life’s most special moments.

We are seeking dynamic, customer-focused, and sales-driven Assistant Store Managers to join our Michael Hill teams in the Vancouver and Lower Mainland area. Working closely with the Store Manager, you will inspire your team as a coach and leader, driving sales, delivering exceptional service, and being part of the people behind the moments that matter, creating lasting memories for our customers.

What can we offer you?

• A tiered commission structure, where the more you sell the more you earn
• Dedicated training programs to set you up for success by building product knowledge
• Enjoy a competitive extended benefits package including health, dental and employee assistance program
• You will have access to a dedicated training and development programs to set you up for success and enable career growth
• You will be surrounded by an encouraging network of fellow Assistant Managers whilst being mentored by knowledgeable retail leaders
• Reward and recognition and celebration of your success through awards nights and team events
• You will enjoy great work life balance by knowing your schedule 4 weeks in advance
• The Salary range for this position is between $50,000-$60,000 based on relevant experience

More about you

• Proven ability to deliver results in a highly driven sales environment with an understanding of KPIs
• Confidence to oversee store operations alongside and in the absence of the Store Manager
• A customer centric focus with the ability to maintain multiple client relationships in a fast-paced environment
• Effective coach who has the ability to improve the performance of other team members and create a supportive, motivated culture within the store
• A desire to provide an outstanding experience for both customers and team members
• Supporting the visions and goals of the business

About this role

This Assistant Manager position is an exciting opportunity for an engaging professional motivated to take the next step in their Retail management career.

We foster a diverse and inclusive workforce where all of our team members can be their brilliant selves. Here, you will be treated with dignity and respect.

You will also be joining a renowned, international jeweller with a proud heritage since 1979. Michael Hill is deeply committed to sustainability and responsibility, so you can take pride in knowing you are part of a company that is working towards serious sustainability goals for our Product, Planet, and People.

Join our team. We look forward to reviewing your application. If we think you would be a great fit, we will invite you to complete an online assessment and take it from there.

Requests for accommodation can be made at any stage of the recruitment process.

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Assistant Store Manager • Burnaby, British Columbia