Assistant Store Manager

Dollarama; Brandon; On-site; CAD 50,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Pension plan

Training program

Career development

Job summary

Dollarama is seeking an Assistant Store Manager in Brandon, MB to support the Store Manager in daily retail operations and achieve sales goals. The role acts as Manager on Duty in the Manager’s absence and requires leadership, excellent customer service, and strong decision-making skills.

The position involves staff coaching, merchandising, cash handling, and ensuring safety standards. Employment is full-time with opportunities for career development and a competitive benefits package.

Qualifications

• Two years of retail experience minimum.
• At least two years in a supervisory or management role.
• Strong leadership and communication abilities.

Responsibilities

• Assist Store Manager with daily operations and staff management.
• Support merchandising, stocking, and unpacking daily shipments.
• Provide exceptional customer service and resolve escalated issues.
• Train, coach, and develop employees.
• Handle cash management and opening/closing duties as needed.
• Assign tasks to team and ensure store safety and cleanliness.
• Conduct regular performance evaluations and provide feedback.
• Ensure adherence to company policies and safety standards.
• Maintain visual merchandising standards.
• Responsible for hiring and performance management.

Skills

Retail leadership

Staff management

Customer service

Communication

Decision-making

Multitasking

Job description

The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store Manager’s absence.

Daily Tasks (but not limited to)

• Assisting the Store Manager with operations and staff management.
• Helping with merchandising, stocking, and unpacking daily shipments.
• Providing exceptional customer service and resolving escalated issues.
• Training, coaching, and developing employees.
• Performing cash management, store opening and closing duties as needed.
• Assigning tasks to the team and ensuring store safety and cleanliness.
• Conducting regular performance evaluations and providing feedback.
• Ensuring adherence to company policies and safety standards.
• Maintaining visual merchandising standards.
• Responsible for hiring and performance management.

What Do You Need to Succeed?

• Minimum of two (2) years of retail experience.
• At least two (2) years in a supervisory or management role.
• Open availability (day, evening, weekend).
• Strong leadership, communication, and decision-making skills.
• Ability to multitask and prioritize in a fast-paced environment.

Why Join Our Team?

• Stimulating and diverse working environment.
• Competitive compensation and benefits package*
• Company matched pension plan*
• Tailor-made training and integration program.
• Career development opportunities within the company.
• Applicable to full-time employees only. Full-time status is achieved after 25 hours/week for sixteen consecutive weeks (with one week grace period below 25 hours).

Artificial intelligence is used solely as an evaluation tool to support the recruitment process. It never makes rejection decisions. All final decisions are made by a human recruiter.