Assistant spa manager

Accor Hotels; Alberta; On-site; CAD 45,000 - 60,000; Full time

Job summary

Accor Hotels is seeking a Spa Supervisor to assist in daily operations at their Spa, ensuring exceptional guest experiences and team satisfaction. The role requires strong leadership, organizational skills, and a Bachelor's degree in business or hospitality management. Join our team dedicated to creating memorable moments and driving excellence in service.

Qualifications

• Minimum of 1 - 2 years' experience as a Spa Supervisor.
• Knowledge of spa therapy and reporting.
• Ability to communicate in English.

Responsibilities

• Assist the Spa Manager in ensuring smooth daily operations.
• Ensure guest satisfaction and positive working environment.
• Oversee accounting processes, inventory, and promotions.

Skills

Leadership

Customer Service

Organization

Education

Bachelor’s degree in business or hospitality management

Job description

Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #Hospitality is a work of Heart"

Job Description

In this position you will assist the Spa Manager in ensuring the smooth daily operations of the Spa. Your main responsibilities will be to ensure that our guest are fully satisfied with their spa experience, and that all spa team members enjoy a good working environment. Additionally you will oversee the accounting processes, inventory, retail, and special promotions, as well as respond to guest feedback.

Qualifications

• Bachelor’s degree in business or hospitality management
• Minimum of 1 - 2 years' experience as a Spa Supervisor
• Spa therapy and spa reporting knowledge are essential
• Ability to read, write, and communicate in English.
• Leadership and customer service skills
• Well organized

Additional Information

Your team and working environment:

We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by our authentic warmth and essence of generosity.

Note: Customization may be included for any specific local or legislative requirements, such as work permits

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.