Assistant Site Manager

Westbow Group; Chilliwack; On-site; CAD 30,000 - 60,000; Full time

Job summary

A vibrant property management firm in Chilliwack seeks an Assistant Site Manager to support operations by communicating with tenants and coordinating move-ins/outs. This role requires excellent organizational skills and a customer-focused mindset, with opportunities for growth and involvement in a fun work culture.

Benefits

Casual and flexible work environment

Growth and development opportunities

Investment matching

New home discounts

Qualifications

• Experience in service or hospitality industry preferred.
• Scheduling or administrative role experience is a plus.
• Property management experience is an asset.

Responsibilities

• Support daily operations by communicating with tenants and conducting unit tours.
• Manage lease renewals and maintenance requests.
• Foster strong relationships with tenants.

Skills

Communication

Customer Service

Problem-Solving

Organizational Skills

Time Management

Education

Property Management Certification

Job description

Prokey Living, a division of Westbow Group offers professional, dedicated, and efficient property management services. Based in Chilliwack, BC with locations throughout Western Canada, we manage dozens of residential and commercial properties. Our residents, and the owners of the communities we manage, count on us to treat the communities we manage like our own. We are a company that prides ourselves on living up to our core values:

• We are creative and innovative
• We have fun
• We act with integrity

About the role

Reporting to the Sr. Property Manager, the Assistant Site Manager supports daily operations by effectively communicating with tenants, conducting unit tours, and coordinating move-ins and move-outs. The role includes addressing minor repairs in collaboration with the maintenance team, managing lease renewals and extensions, and fostering strong relationships with tenants.

Hourly Pay Range: $22.00-$28.00/hr.

What you’re great at

• Excellent communication and listening skills.
• Strong customer service and relationship-building abilities.
• High attention to detail and strong organizational skills.
• Effective time management and ability to prioritize multiple tasks.
• Problem-solving skills with the ability to work independently.

What you’ll be doing

• Conducting move-ins and move-outs & inspecting vacant suites.
• Responding to tenant inquiries and emails.
• Maintaining up-to-date knowledge of the property, including availability of suite types, layouts, common areas and amenities of the building.
• Responding to maintenance requests and ensuring that all pending requests resolved promptly.
• Building relationships with tenants.
• Maintaining knowledge of the property.
• Organizing and maintaining filing systems.
• Additional duties as assigned.

What we’re looking for

• Experience in service or hospitality industry.
• Experience in scheduling or administrative roles.
• Property, leasing or building management experience an asset.
• Property Management Certification is an asset.
• Valid drivers license and reliable vehicle required.

At Westbow our vision is to create a world where every person has the skills and opportunities to reach their greatest potential. We value our employees; we are creative and innovative, and we strive to build lasting value in all that we do. We offer a casual and flexible work environment, growth and development opportunities, investment matching and new home discounts.

If this sounds like an opportunity for you, apply today and join in on our fun and inclusive culture! Get the chance to volunteer and work on meaningful initiatives and build a career that builds you.